Service Valet Greeter

Thompson Cadillac!; Raleigh (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bi-weekly pay

Medical, Dental, 401K

Paid time off and vacation

Employee vehicle purchase plans

Job summary

A local automotive dealership in Raleigh, NC, is seeking a friendly and professional Service Greeter to join their team. The ideal candidate will welcome customers, assist with vehicle drop-off and pick-up, and maintain a positive experience throughout the service process. This role requires strong communication skills, a clean driving record, and a customer-centric attitude. Benefits include medical, dental, 401K, and growth opportunities.

Qualifications

• Clean driving record and valid NC drivers license.
• Previous experience in customer service or automotive environment preferred.
• Friendly and professional demeanor.

Responsibilities

• Greet customers professionally upon arrival.
• Assist with vehicle check-in.
• Communicate with service advisors and technicians.
• Maintain organized service drive area.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Attention to detail

Job description

About Us

At Thompson Automotive, we pride ourselves on delivering exceptional customer service and a seamless experience for every visitor. Our Service Drive Valet team is the first point of contact for customers, and we are looking for a friendly, professional, and outgoing individual to join our team as a Service Greeter.

Position Overview

As a Service Valet Greeter, you will be the face of our service department, welcoming customers, assisting with vehicle drop-off and pick-up, and ensuring a positive experience from the moment they arrive. This role is crucial to maintaining customer satisfaction and supporting the efficiency of our service operations.

Key Responsibilities

• Greet customers in a professional and courteous manner upon arrival.
• Assist with vehicle check-in and ensure all necessary documentation is collected.
• Communicate effectively with service advisors and technicians to coordinate customer needs.
• Maintain a clean and organized service drive area.
• Provide general assistance to customers, answer questions, and address concerns promptly.
• Uphold the dealership’s standards of customer service at all times.

Qualifications

• Clean driving record and valid NC drivers license
• Previous experience in customer service, retail, or automotive environment preferred.
• Strong interpersonal and communication skills.
• Friendly, professional, and approachable demeanor.
• Ability to multitask in a fast-paced environment.
• Reliable, punctual, and detail-oriented.
• Willing to submit to a pre-employment background check and drug screen

Benefits

• Bi-weekly pay.
• Opportunity to work in a positive, team-oriented environment.
• Medical, Dental, 401K, HSA
• Long term and short-term disability
• Paid time off and vacation
• Growth opportunities
• Discounts on products and services
• Employee vehicle purchase plans