Service Valet: Elevate Guest Experience & Car Care

Norm Reeves Auto Group; Cerritos (CA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Free Training

Tuition Reimbursement

Medical Plan

Dental Plan

Vision Plan

Life Insurance

Referral Bonus

Employee Discounts

401k Matching

PTO & Holidays

Section 125 Plan

Job summary

Norm Reeves Ford is seeking an entry-level Service Valet to create a positive guest experience by washing and handling vehicles with care. The role emphasizes safety, presentation, and teamwork within the dealership service environment.

The position offers hands-on training, opportunities for advancement, and a strong emphasis on delivering exceptional customer service in a fast-paced setting.

Qualifications

• Strong communication and a positive attitude for guest interaction.
• High attention to cleanliness, safety, and presentation.
• Commitment to safety and following dealership processes.
• Ability to handle multiple tasks in a busy service environment.
• Willingness to assist service team and shuttle drivers as needed.

Responsibilities

• Greet customers with a friendly, upbeat attitude and direct them appropriately.
• Control service traffic flow and parking in the service area.
• Record customer details, VIN, mileage, and any vehicle damage.
• Maintain a clean, safe, and professional service drive area.
• Assist service advisors and shuttle drivers when needed.
• Move vehicles to parking areas and ensure doors/windows are secure.

Skills

Communication

Attention to detail

Safety awareness

Customer service

Professional appearance

Job description

Norm Reeves Ford is seeking an entry-level Service Valet to create a positive guest experience by washing and handling vehicles with care. The role emphasizes safety, presentation, and teamwork within the dealership service environment.

The position offers hands-on training, opportunities for advancement, and a strong emphasis on delivering exceptional customer service in a fast-paced setting.