Service Valet

Palm Beach Toyota; West Palm Beach (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health care options

401(k) with company match

Career growth opportunities

Training resources

Best place to work

Job summary

Palm Beach Toyota in West Palm Beach, FL, part of Penske Automotive Group, is seeking a friendly Greeter to deliver outstanding customer service on our dealer lot.

As the first point of contact, you will warmly welcome guests, guide them to the appropriate team, and help create a memorable car-buying experience. This role requires a positive attitude, reliability, and teamwork in a fast-paced environment.

Qualifications

• Interest in delivering exceptional customer service.
• Ability to communicate clearly and work well with others.
• Capable of multitasking in a fast-paced dealership environment.
• Professional and courteous demeanor.

Responsibilities

• Assist customers and vendors by phone or in person to find support.
• Provide accurate information and direct to the appropriate team.
• Support sales and service teams during events and peak times.
• Operate telephone switchboard and enter basic customer data.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Organization

Tools

Phone system operation

Job description

Palm Beach Toyota, a Penske Automotive Group dealership, is looking for a friendly Greeter to join our dealership team and deliver extraordinary customer service experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated professionals with strong interpersonal skills who share that same passion to join our team.

What We Have To Offer

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
• Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.

What We Are Looking For

• Genuine interest in providing an exceptional customer service experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt assistance to customers with courtesy, accuracy, and professionalism.

What You Can Bring To The Table

• Commitment: Ensure our customers have a world-class experience at every step along their journey.
• Service: Assist customers and vendors by phone or in person to find the support they're looking for, and route them promptly to the appropriate team member.
• Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
• Collaboration: Support the dealership sales and service team during events, service rush hours, and as otherwise needed onsite, often during non-traditional hours.
• Technical Expertise: Capably manage telephone switchboards to handle customer calls and enter basic customer demographic information into the sales control system as required.

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry...

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.