Service Valet

Penske Cadillac Buick GMC of South Bay; Ontario (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Prescrip.

Company Paid Life Insurance

401(k) Savings and Retirement Plan

Career advancement opportunities

Job summary

Penske Honda is seeking a Service Valet to manage vehicle flow and guest interactions on-site. The role includes parking and retrieving guest vehicles, ensuring cleanliness, and maintaining a neat service parking area.

The position is 100% on-site with an hourly rate of $18.00 to $20.00. Ideal candidates have a high school diploma and some customer-service experience.

Qualifications

• Excellent guest relations skills.
• Ability to coordinate activities with other employees; pay attention to detail; read and comprehend instructions and information in the English language; work well with the public.

Responsibilities

• Installs and removes disposable seat covers, steering wheel covers, floor mats, and ID tags in all vehicles brought in for service.
• Ensure cleanliness of vehicles before delivery to customers, including washing and vacuuming as needed.
• Drives vehicles from the service lane to their proper places in the service parking lot.
• Maintains the parking lot in a neat and organized manner.
• Ensure all vehicles in the service parking lot are kept locked.
• Assists in moving disabled vehicles in or around the service department.
• Retrieves customer vehicles from the parking lot, as needed.
• Delivers and picks up guests, as needed.
• Helps maintain a professional appearance of the service departments and the courtesy van.
• Inspects each vehicle for lot damage and records external damage if needed.

Skills

Guest relations

Attention to detail

English communication

Education

High school diploma or equivalent

Job description

Your privacy is important to us. To view, the categories of personal information we collect from job applicants and the purposes for which the information is used, or to exercise your rights under the California Consumer Privacy Act (CCPA), visit our Privacy Policy at https://www.socalpenske.com/privacy-statement. By clicking “Apply,” you acknowledge that you have read the Privacy Policy and hereby consent to the collection, processing, use, and sharing of your personal information as described therein.

The Service Valet is responsible for moving service guest vehicles to ensure smooth and efficient traffic flow through the facility, to increase guest convenience, and to maintain an orderly service parking area.

Position is 100% on-site.

Hourly Rate of $18.00 up to $20.00.

Essential Duties

• Installs and removes disposable seat covers, steering wheel covers, floor mats, and ID tags in all the vehicles brought in for service.
• Ensure cleanliness of vehicles before they are delivered to customers to include washing and vacuuming as needed.
• Drives vehicles from the service lane to their proper places in the service parking lot.
• Maintains the parking lot in a neat and organized manner.
• Ensure that all the vehicles in the service parking lot are kept locked.
• Assists in moving disabled vehicles in or around the service department.
• Retrieves customer vehicles from the parking lot, as needed.
• Delivers and picks up guests, as needed.
• Helps maintain a professional appearance of the service departments and the courtesy van.
• Inspects each vehicle for lot damage that may have occurred during the vehicles stay in the service department.
• May be required to record any external vehicle damage (i.e. scratches, dents) and vehicle information on check-in sheet and submits to designed personnel.
• Must follow all company safety policies, operations and practices.
• Assists in all other areas of the service department, as needed.
• Maintains high ethical standards.
• Maintains professional appearance at all times.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The individual should possess:

• A high school diploma or equivalent, desired.
• Entry level; less than 12 months of automotive valet services experience.
• Minimum of six (6) months customer service experience, desired.
• Excellent guest relations skills.
• Ability to coordinate activities with other employees; pay attention to detail; read and comprehend instructions and information in the English language; work well with the public.
• Must have a valid driver’s license and maintain an acceptable, safe driving record.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:

• Withstand outdoor weather conditions, as the seasons dictate.
• Frequently required to sit or stand for long periods of time; walk; use hands to finger, handle or feel; and reach with hands and arms.
• Regularly lift and/or move objects up to 10 pounds.

The Dealership is an equal opportunity employer and maintains a drug and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.

Penske Honda is looking for results driven, team focused, dedicated people to join our team.

Our compensation and benefits package includes:

• Medical, Dental, Vision and Prescription Insurances
• Company Paid Life Insurance
• 401(k) Savings and Retirement Plan
• Tremendous Opportunity to Learn, Advance and Build a Career!

Penske Honda is an Equal Opportunity Employer.