Service TechnicianApartment Maintenance Germantown MD

Kay Apartment Communities; Germantown (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid holidays

Vacation/sick leave

401(K) retirement savings plan

Life insurance

Overtime pay

Annual bonuses

Rent discount

Training

Job summary

Kay Apartment Communities is seeking a service technician to maintain a 380-unit apartment community in Germantown, MD. The technician reports to the community manager and is supervised by the service manager or engineer.

The role emphasizes exceptional resident service and timely maintenance of building systems and units. Responsibilities include completing service requests, turnovers, inspections, and preventative maintenance, as well as preparing apartments for move-in and maintaining company

Qualifications

• 3–5 years of apartment maintenance experience including plumbing, electrical, appliances, carpentry, HVAC.
• Experience with apartment turnovers and turnovers prep.
• Ability to work independently and professionally; on-call availability and extended hours may be required.

Responsibilities

• Provide exceptional customer service to residents, guests, visitors, and staff.
• Complete maintenance work, service requests, turnovers, building inspections, and preventative maintenance.
• Repair, replace and install items such as stoves, refrigerators, dishwashers, disposals, fixtures; toilets, sinks, vanities, faucets; drains; electrical circuits; light fixtures; cabinetry; doors; flooring.
• Prepare apartments for move-in on schedule; perform preventative maintenance; maintain equipment; follow safety practices.

Skills

Customer service

Communication

Organizational skills

Independent worker

Bilingual English/Spanish

Tools

Hand tools

Job description

Join Kay Apartment Communities' service team at our 380 -unit apartment community in ** Germantown, MD.** Kay's service department is responsible for maintaining the physical integrity of our properties and is committed to providing exceptional customer service and a comfortable living experience for our residents.

The service technician reports to the community manager and is under the supervision of the service manager/supervisor or engineer.

Responsibilities

• Provide exceptional customer service and effectively communicate with residents, guests, visitors and staff within company policies and Fair Housing laws.
• Complete all property maintenance work, service requests, turnovers, building inspections and preventative maintenance, as requested.
• Service, repair, replace and install items such as:
  • Stoves, refrigerators, dishwashers, disposals, fixtures
  • Toilets, sinks, vanities, faucets, diverters
  • Drains (use of K-50, K-1500, K-38)
  • Electrical circuits, receptacles, switches and fuses
  • Light fixtures & ceiling fans
  • Countertops, cabinets and general carpentry
  • Window screens and blinds
  • Interior and exterior doors
  • Vinyl and ceramic floor covering
• Complete service and repair requests in a safe, prompt and professional manner
• Prepare apartments for move-in, on a specified schedule
• Perform preventative maintenance tasks as required by the community
• Maintain all company-owned equipment in good working condition
• Perform other duties as assigned

Requirements

• Minimum 3-5 years of apartment maintenance experience, including but not limited to plumbing, electrical, appliances, carpentry, minor HVAC work.
• Experience in apartment turnovers
• Adhere all to safe work practices
• HVAC and CFC certifications preferred
• Ability to work independently and professionally
• Excellent organizational, communication and customer service skills
• Able to work on-call (respond to emergency calls within 30 minutes) and when needed, extended hours (including after hours and weekends)
• Maintain a valid driver's license and reliable transportation
• Must have own hand tools
• Bilingual in English and Spanish a plus

Our exceptional benefits package

• Medical, dental and vision insurance
• Paid holidays
• Vacation/sick leave
• 401(K) retirement savings plan
• Life insurance
• Overtime pay
• Annual bonuses
• Rent discount
• Training

Pre-employment requirements

Criminal background check

Kay Apartment Communities is an Equal Opportunity Employer