Service Technician/Apartment Maintenance - Oxon Hill, MD

Kay Apartment Communities; Oxon Hill (MD); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Paid holidays

Vacation leave

401K retirement plan

Life insurance

Overtime pay

Annual bonuses

Rent discount

Training opportunities

Job summary

Kay Apartment Communities is seeking a Service Technician for our 182-unit community in Oxon Hill, MD. The technician reports to the community manager and works under the supervision of the service manager/supervisor or engineer.

Responsibilities include providing excellent resident service, completing maintenance work, turnovers, inspections, and preventive tasks. You will service, repair and install diverse items and prepare units for move-in while maintaining equipment.

Qualifications

• Excellent customer service and communication with residents, guests, visitors and staff.
• Strong organizational and time-management abilities for maintenance tasks.
• Ability to work independently and professionally while following safety policies.

Responsibilities

• Provide exceptional customer service and communicate with residents, guests, visitors and staff within company policies and Fair Housing laws.
• Complete all property maintenance work, service requests, turnovers, building inspections and preventative maintenance as requested.
• Service, repair, replace and install items such as stoves, refrigerators, dishwashers, disposals, fixtures, toilets, sinks, vanities, faucets, diverters.
• Prepare apartments for move-in on schedule and perform preventative maintenance tasks as required.
• Maintain all company-owned equipment in good working condition and perform other duties as assigned.

Skills

Customer service

Communication

Organizational skills

Education

HVAC/CFC certifications preferred

Job description

Join Kay Apartment Communities’ service team at our 182-unit apartment community in Oxon Hill, MD. Kay’s service department is responsible for maintaining the physical integrity of our properties and is committed to providing exceptional customer service and a comfortable living experience for our residents.

The service technician reports to the community manager and is under the supervision of the service manager/supervisor or engineer.

Responsibilities

• Provide exceptional customer service and effectively communicate with residents, guests, visitors and staff within company policies and Fair Housing laws.
• Complete all property maintenance work, service requests, turnovers, building inspections and preventative maintenance, as requested.
• Service, repair, replace and install items such as:
  • Stoves, refrigerators, dishwashers, disposals, fixtures
  • Toilets, sinks, vanities, faucets, diverters
  • Drains (use of K-50, K-1500, K-38)
  • Electrical circuits, receptacles, switches and fuses
  • Light fixtures & ceiling fans
  • Countertops, cabinets and general carpentry
  • Window screens and blinds
  • Interior and exterior doors
  • Vinyl and ceramic floor covering
• Complete service and repair requests in a safe, prompt and professional manner
• Prepare apartments for move-in, on a specified schedule
• Perform preventative maintenance tasks as required by the community
• Maintain all company-owned equipment in good working condition
• Perform other duties as assigned

Requirements

• Minimum 3-5 years of apartment maintenance experience, including but not limited to plumbing, electrical, appliances, carpentry, minor HVAC work.
• Experience in apartment turnovers
• Adhere all to safe work practices
• HVAC and CFC certifications preferred
• Ability to work independently and professionally
• Excellent organizational, communication and customer service skills
• Able to work on-call (respond to emergency calls within 30 minutes) and when needed, extended hours (including after hours and weekends)
• Maintain a valid driver’s license and reliable transportation
• Must have own hand tools
• Bilingual in English and Spanish a plus

Our exceptional benefits package

• Medical, dental and vision insurance
• Paid holidays
• Vacation/sick leave
• 401(K) retirement savings plan
• Life insurance
• Overtime pay
• Annual bonuses
• Rent discount
• Training

Pre-employment requirements

Criminal background check

Kay Apartment Communities is an Equal Opportunity Employer