Service Technician - Troubleshooting & Repairs

Fourwinds Lakeside Inn & Marina; Bloomington (IN); On-site; USD 42,000 - 52,000; Full time

Job summary

Fourwinds Lakeside Inn & Marina is seeking a Service Technician to troubleshoot, repair, and maintain our equipment and systems. The role emphasizes strong customer service and the ability to work both independently and as part of a team.

The candidate will diagnose issues, document service activities, and ensure safety protocols are followed while delivering reliable service to guests and staff.

Qualifications

• High school diploma or equivalent.
• 1-3 years of experience in a similar role.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Ability to follow instructions accurately.
• Ability to troubleshoot and diagnose problems.

Responsibilities

• Respond to customer inquiries and assess customer needs.
• Diagnose and troubleshoot technical issues and provide solutions.
• Install, repair, and maintain equipment and systems.
• Test and inspect equipment for proper functioning.
• Perform regular maintenance and service procedures.
• Ensure all safety protocols and procedures are followed.
• Keep up to date with new products, services, and procedures.
• Document service activities and maintain records.
• Provide technical advice and support to customers.
• Prepare reports and other documents related to service activities.
• Follow all company policies and procedures.
• Keep a clean and safe work environment.

Skills

Customer service

Communication

Teamwork

Troubleshooting

Diagnostics

Education

High school diploma

Job description

Fourwinds Lakeside Inn & Marina is seeking a Service Technician to troubleshoot, repair, and maintain our equipment and systems. The role emphasizes strong customer service and the ability to work both independently and as part of a team.

The candidate will diagnose issues, document service activities, and ensure safety protocols are followed while delivering reliable service to guests and staff.