Service Technician - Technology Products

stallioninfrastructureservices; Louisiana (MO); On-site; USD 42,000 - 66,000; Full time

Job summary

Stallion Infrastructure Services seeks a Service Technician I to install, configure, and repair electronic communication and surveillance systems at remote and field-based sites. You will provide hands-on support for telecom and IP-based surveillance equipment, with a customer-first approach.

Responsibilities include installing systems, maintaining IP cameras and NVRs, configuring networks and telephony, and performing routine checks. Travel and lifting up to 60 lbs are required.

Qualifications

• Background in basic networking concepts and low-voltage systems.
• Familiarity with VMS and IP-based cameras.
• Ability to work independently with minimal remote guidance.
• Strong troubleshooting and problem-solving skills.
• Excellent attention to detail and customer service orientation.
• Proficiency in Microsoft Outlook, Excel and Word.
• Valid driver's license and acceptable driving record.
• Ability to lift up to 60 lbs and travel as needed.
• Preferred: training from a two-year vocational or technical program or equivalent field experience.
• Preferred: 1-2 years of experience in surveillance, communications, or related low-voltage installation work.

Responsibilities

• Install, configure, and repair communication systems including mobile cellular, wireless, and satellite equipment.
• Support maintenance and repair of surveillance systems including IP cameras, NVRs, and powered components.
• Configure and troubleshoot network, telephony, and satellite terminal-related systems.
• Perform routine maintenance and system checks; complete field retrofits and upgrades.
• Communicate job progress and issues to customers, project managers, and management.
• Crosstrain and collaborate with additional field operations as required.

Skills

Basic networking concepts

Low-voltage systems

VMS and IP cameras

Troubleshooting

Customer service

Detail-oriented

Microsoft Outlook

Microsoft Excel

Microsoft Word

Education

Two-year vocational/technical program or equivalent

Tools

Video Management Systems (VMS)

IP cameras

Job description

The Service Technician I executes the setup, installation, and repair of electronic communication and surveillance systems for remote and field-based sites. This position provides field support for technology products such as communications and networked surveillance equipment. It requires hands‑on technical skills, strong troubleshooting ability, and a customer‑first attitude.

Key Responsibilities:

• Install, configure, and repair communication systems. Including: mobile cellular communications equipment, wireless network products, and satellite equipment (e.g., PBX, modems, routers, satellite terminals, and hard‑wired connections).
• Support maintenance and repair of surveillance systems including IP cameras, NVRs, and supporting powered components.
• Configure and troubleshoot network, telephony, and satellite terminal‑related systems.
• Perform routine maintenance and system checks; complete field retrofits and upgrades.
• Communicate job progress and issues to customers, project managers, and management.
• Crosstrain and collaborate with additional field operations as required.

Essential Knowledge, Skills & Abilities:

• Knowledge of basic networking concepts and low‑voltage systems.
• Familiarity with various Video Management Systems (VMS) and IP‑based cameras.
• Ability to work independently or with minimal remote guidance.
• Strong troubleshooting and problem‑solving skills.
• Excellent attention to detail and strong customer service orientation.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Valid driver’s license and acceptable driving record.
• Ability to lift up to 60 lbs and travel as needed.

Preferred Qualifications:

• Training from a two‑year vocational or technical program or equivalent field experience.
• 1-2 years of experience in surveillance, communications, or related low‑voltage installation work.