Service Technician Silver

Elder's ACE Hardware; Knoxville (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Elder's ACE Hardware is seeking a Service Repair Technician in Knoxville, TN. This role involves repairing various power equipment, assisting customers with their needs, and maintaining attractive merchandise displays.

The ideal candidate will have previous experience with power equipment repair, possess excellent customer service skills, and be prepared to work flexible hours, including evenings and weekends. Bilingual (Spanish) skills are strongly preferred.

Qualifications

• Previous experience with power equipment/small engine repair.
• Good organizational skills.
• Able to communicate professionally with customers and team members.

Responsibilities

• Repair various types of power equipment like chain saws and mowers.
• Restock merchandise displays and keep them attractive.
• Assist customers safely with large merchandise items.

Skills

Customer service skills

Organizational skills

Bilingual (Spanish)

Education

Stihl Silver Certification

Tools

Power equipment repair

Job description

Job Details

Job Location: Knoxville - Halls - Knoxville, TN 37918

The Service Repair Technician will repair various types of power equipment, such as chain saws, mowers, string trimmers, etc.

Restocks merchandise displays, and fronts merchandise to keep displays clean, neat and attractive.

The Service Repair Tech will need to possess excellent customer service skills and be willing to assist customers with various needs such as offering to carry large merchandise items to customer's cars, etc., and do so safely.

Team player - willing to help out in any way needed.

A commitment to our company's mission of Helpfulness and Service.

Must be available to work evenings and weekends when needed and extended hours during peak times.

Other duties as assigned.

Qualifications

• Previous experience with power equipment/small engine repair.
• Stihl Silver Certification required.
• Good organizational skills.
• Able to communicate professionally with customers and team members.
• Skilled at providing prompt, friendly and attentive customer service.
• Availability must be flexible, including evenings, weekends and holidays.
• Bilingual (Spanish) verbal and written communication skills strongly preferred.