Stihl Power Equipment Specialist

McDaniel's Do It Center; Granite Falls (WA); On-site; Full time

Benefits offered by this job

Health insurance

Vision insurance

Career Advancement Opportunities

Employee discounts

Job summary

A local hardware store in Granite Falls is seeking a Stihl Power Equipment Specialist to manage customer repairs and service Stihl power equipment, particularly 2-cycle handheld units. The ideal candidate will have at least three years of experience in this field, possess strong communication skills, and demonstrate a commitment to high-quality work. Responsibilities include processing work orders, ensuring equipment safety, and completing warranty paperwork. This position promises a collaborative work environment while making a positive community impact.

Qualifications

• Excellent communication skills, high attention to detail, and ability to multitask.
• Ability to stand for an extended period of time.
• Able to lift up to 50 lbs frequently.

Responsibilities

• Provide high-quality repair services on all work orders.
• Ensure the safe use of equipment & tools.
• Responsible for completing all warranty paperwork in a timely manner.

Skills

Excellent communication skills

Attention to detail

Multitasking

Small engine experience

Job description

Benefits

• varies by location
• Locally owned and operated
• Career Advancement Opportunities
• Employee discounts
• Health insurance
• Vision insurance

You might be a great fit if…

• You enjoy serving others as we would like to be served.
• Making the best even better.
• You enjoy making a difference in your community.
• You enjoy helping others.
• You enjoy working in teams.
• You enjoy being creative.
• You have small engine experience

Job Summary

The primary role of the Stihl Power Equipment Specialist is to process all work orders for customer repairs, as well as servicing/repairing their equipment. The range of equipment includes Stihl power equipment, primarily 2-cycle handheld units. Applicants must be able to demonstrate the ability and knowledge required for this position, including having a minimum of three years of related professional experience. The candidate shall also possess good customer communication skills. Stihl certification is preferred but will train as necessary.

Responsibilities

• Must have knowledge of 2-cycle small engines.
• Basic computer skills to access information online.
• Provide high-quality repair services on all work orders.
• Ensure the safe use of equipment & tools.
• Responsible for completing all warranty paperwork in a timely manner.
• Responsible for communicating special order parts for all work orders.
• Responsible for completing service work in a timely manner.
• Provide a safe environment by keeping work areas clean & organized.
• Possess strong communication skills as customer interaction may be frequent.
• May be required to cross-train and perform other duties.
• Ability to participate in the equipment sales process is highly desired.

Qualifications

• Excellent communication skills, high attention to detail, and ability to multitask
• Ability to stand for an extended period of time
• Able to walk, reach, climb ladders, and bend to perform job duties
• Able to lift up to 50 lbs frequently
• Small engine experience