Field Service Technician

Atlas Copco Group; City of Schenectady (NY); Remote; USD 34,000 - 50,000; Full time

Benefits offered by this job

Flexible benefits plan

401(k) retirement plan match

Paid training

Paid time off

Life & Disability insurance

Paternal/adoption/maternal leave

Job summary

Atlas Copco Group Co.,Ltd is seeking a Service Technician Trainee to serve customers in our field service area. You will be close to customers, perform routine preventive service, troubleshoot and repair compressors and dryers, and report to the Service Manager.

You will train at Air Academy and with Senior Technicians, participate in 24/7 on-call rotations, and promote safety while delivering high-quality service. Remote work is allowed within assigned territory as listed.

Qualifications

• High School Diploma or equivalent is required.
• Valid driver’s license with clean record.
• Able to lift 50 lbs and work in industrial environments.
• Basic understanding of mechanics and electrical theory.
• Customer-focused with ownership of service needs.

Responsibilities

• Perform routine preventive service and repair air compressors and dryers.
• Pressure wash and clean equipment pads.
• Document service reports and forms.
• Attend training at Air Academy and with senior technicians.
• Participate in 24/7 on-call rotation with travel to customer sites.
• Follow safety procedures and use PPE.

Skills

Driver's license

English fluency

High school diploma

Mechanics basics

Electrical theory basics

Safety minded

Customer focus

Work orders on computer

Education

High School Diploma or equivalent

Job description

Your role

To best serve our customers, we are increasing our presence within our field service area. This supports our mission of providing safe and high-quality service that is performed with great efficiency to our customers. As a Service Technician Trainee, you are an important part of this mission. You will be close to your customers and service our products to provide a great customer experience. You will report to the Service Manager.

• You will perform routine preventive service, troubleshoot and repair air compressors, air dryers (regenerative and refrigerated), drains, controllers, low-pressure blowers
• You will pressure wash (where possible) and effectively clean the customer's entire equipment pad including skids, coolers, concrete, tanks, etc.
• You will communicate with the customer and Service Manager regarding all services performed and clearly present all options for any required repairs, upgrades, or other customer needs
• You will fill out all service-related documentation, including service reports, start-up forms, warranty forms, oil sample forms, and parts return documents,
• You will attend training at our Air Academy as well as train with Senior Service Technicians
• You will promote and practice proper safety procedures and correct use of personal protective equipment
• You will set, install, and pipe compressor systems as needed.
• You will participate in a rotating 24/7/365 on-call pool with other Technicians as scheduled by the Service Manager with travel to customer locations.
• You will be subject to random drug testing

To succeed, you will need

You have a valid driver's license and are fluent in English.

• A High School Diploma or equivalent
• You can lift to 50 lbs. regularly and work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling.
• You have a basic understanding of mechanics and electrical theory.
• You can use computers to complete work orders
• You are customer-focused and take ownership of meeting the customer's needs.This position requires that you reside within reasonable commute (within 30 minutes to one hour) of the assigned territory. Proof of residency will be required. The position requires that you must be able to park a company issued, branded service vehicle at your place of residence without any restrictions.
• This position requires that you reside within reasonable commute (within 30 minutes to one hour) of the assigned territory. Proof of residency will be required. The position requires that you must be able to park a company issued, branded service vehicle at your place of residence without any restrictions.
• The position requires that you must be able to park a company issued, branded service vehicle at your place of residence without any restrictions.

In return, we offer

Flexible benefits plan including medical, dental, and vision.

• Generous 401 (k) retirement plan match in addition to an automatic contribution.
• Competitive paid time off and sick time
• Life & Disability insurance
• Paid training
• Excellent paternal, adoption, and maternal leave
• $24.70 - $36.55/hr *Salary is based on knowledge, skills, and experience. Salary has been geographically adjusted based on cost-of-living factors. This position is overtime eligible

Job location

Remote

This role is fully remote, candidates must reside in assigned territory or reasonable commute within 30mins to 1 hour

Contact information

Talent Acquisition Team: Joseph Coleman