Service Technician (Potential Signing Bonus)

Actalent; Kahului (HI); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

EAP

Wellness program

401(k) match

Paid time off

Paid holidays

Employee referral program

Career growth opportunities

Job summary

Actalent, based in Kahului, HI, is seeking a Master-level Technician to diagnose and repair complex mechanical, electrical, and pneumatic systems on transit vehicles. You will lead service projects, provide remote and on-site technical support, and mentor junior technicians while contributing to QA and product improvements.

The role requires strong leadership, hands-on expertise, and willingness to travel to customer sites.

Qualifications

• High school diploma or GED required.
• Associate degree or vocational training preferred.
• 5+ years of relevant service/repair experience in manufacturing, automotive, or equipment-based environment.
• Valid driver’s license; must be able to obtain a commercial license.
• Certifications (ASE, EPA) a plus.

Responsibilities

• Perform advanced troubleshooting and diagnostics on electrical, mechanical, and pneumatic systems.
• Lead complex service or repair projects with minimal supervision.
• Calibrate, repair, and maintain critical system components and safety equipment.
• Mentor and train junior service technicians (Service I & II).
• Provide remote and on-site technical assistance.
• Complete and review service documentation for accuracy and completeness.
• Coordinate with engineering, production, or OEM partners to resolve service issues.
• Maintain tools and equipment in safe, functional condition.
• Adhere to and promote company safety policies and procedures.
• Identify areas for improvement and provide input on service process enhancements.
• Support production quality control and engineering product improvement initiatives.
• Participate in training to stay up to date with evolving technologies.
• Deliver technical training to external customers or internal production teams as needed.
• Travel requirement: may entail travel, including air travel, to customer sites, vendor locations, or company facilities.
• Must maintain all necessary identification and documentation to travel by air for work.

Skills

Diagnostics expertise

Leadership

Problem solving

Blueprint reading

Communication

Travel readiness

Safety compliance

Education

High school diploma or GED

Associate degree or vocational training

Tools

Diagnostic software

Testing equipment

Job description

The Technician is a Master-level technician responsible for advanced diagnostics, troubleshooting, and repair of complex mechanical, electrical, and electronic systems on transit vehicles. This role serves as a subject matter expert (SME) on the product and plays a critical role in ensuring service excellence. In addition to hands‑on technical work, the Technician leads service projects, provides remote and on‑site technical assistance, and trains and mentors junior technicians. This position also contributes to production quality control, engineering product improvement, and continuous improvement initiatives across the service and warranty organization. The Technician may also be called upon to deliver technical training to external customers or support production training efforts.

Essential Duties:

• Perform advanced troubleshooting and diagnostics on electrical, mechanical, and pneumatic systems.

• Lead complex service or repair projects with minimal supervision.

• Calibrate, repair, and maintain critical system components and safety equipment.

• Mentor and train junior service technicians (Service I & II).

• Provide remote and on‑site technical assistance.

• Complete and review service documentation for accuracy and completeness.

• Coordinate with engineering, production, or OEM partners to resolve service issues.

• Maintain tools and equipment in safe, functional condition.

• Adhere to and promote company safety policies and procedures.

• Identify areas for improvement and provide input on service process enhancements.

• Support production quality control and engineering product improvement initiatives.

• Participate in training to stay up to date with evolving technologies.

• Deliver technical training to external customers or internal production teams as needed.

• Travel Requirement: This role may entail travel, including air travel, to customer sites, vendor locations, or company facilities.

• Must maintain all necessary identification and documentation (e.g., valid drivers license, government‑issued ID, or passport) to travel by air for work.

Required Knowledge, Skills, and Abilities:

• Expert knowledge of mechanical, hydraulic, electrical, and diagnostic systems.

• Strong leadership, mentorship, and project coordination skills.

• Excellent problem‑solving and troubleshooting ability.

• Ability to read and interpret blueprints, electrical diagrams, and technical manuals.

• Proficient with diagnostic software and tools.

• Strong verbal and written communication skills.

• Ability to manage multiple tasks and prioritize effectively.

• Willing and able to travel frequently, including overnight and emergency assignments.

• Physically able to perform demanding tasks in diverse field environments.

• Knowledge of safety standards and regulatory compliance.

Education, Experience, and/or Required Licenses:

• High school diploma or GED required.

• Associate degree or vocational training in a technical field preferred.

• 5+ years of relevant service/repair experience in a manufacturing, automotive, or equipment‑based environment.

• Valid drivers license; must be able to obtain a commercial license

• Certifications (ASE, EPA, etc.) a plus.

Job Type & Location

This is a Permanent position based out of Kahului, HI.

Pay and Benefits

The pay range for this position is $80000.00 - $95000.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

• Medical (including FSA & HSA)
• dental
• vision
• life and disability insurance
• EAP
• mental health, and wellness programs
• 401(k) with employer match
• Paid time off and twelve (12) paid holidays
• Employee referral program
• Career growth and development opportunities

Workplace Type

This is a fully onsite position in Kahului,HI.

Application Deadline

This position is anticipated to close on Oct 12, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.