Service Technician - Oil Burner

Dead River Company; Northampton (MA); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid time off

10 paid holidays

Tuition reimbursement

Discounts on products and services

Uniform and safety gear allowance

Paid training

Job summary

Dead River Company in Massachusetts is seeking an experienced propane and/or oil burner technician to install, service, and repair residential and commercial heating systems. You will focus on safety, quality, and customer satisfaction, maintaining customer property and confidentiality.

This role requires on-call participation, adherence to codes, and the ability to work with minimal supervision. A high school diploma and CETP or equivalent certification are preferred.

Qualifications

• High school diploma or equivalent required; technical training preferred.
• Experience with installation, maintenance, and repairs of residential and commercial oil/propane systems.
• Ability to work with minimal supervision and a strong safety focus.
• Valid driver's license and required certifications in States where applicable.

Responsibilities

• Installs, troubleshoots and repairs oil and/or propane heating systems in compliance with codes and company policies.
• Performs efficiency tests, tune-ups, and contract service inspections.
• Keeps a neat, safe service vehicle; reports parts and labor for service calls.
• Participates in night and weekend on-call schedule as necessary.
• Promotes company products and services while advising customers on best options.
• Records and tracks parts inventories and maintains safety standards.

Skills

Oil heating

Propane heating

Troubleshooting

Customer service

Safety compliance

Education

High school diploma

Technical school training

Propane CETP certification

Driver's license

Tools

CETP certification

Driver's license

Job description

$24 - $36 an Hour Depending on Experience.

Position Summary:

Installs and repairs residential and commercial propane and/or oil burner equipment and appliances while ensuring a high level of customer service. The responsibilities of this position are carried out with particular attention to maintaining customer property, respecting customer confidentiality and working as a trusted advisor.

Essential Functions:

• Installs, trouble-shoots and repairs oil and/or propane heating systems in accordance with applicable codes, safety regulations and Dead River Company policies. • Performs efficiency tests, tune-ups, and contract service inspections.
• Eliminates call-backs and reduces liability by ensuring that all work is performed safely and accurately.
• Promotes image as a trusted advisor through a neat appearance, clean uniform and timely, safe and courteous service.
• Promotes Dead River company products and services. Advises customers on best options for specific needs.
• Maintains a neat and orderly service vehicle. Ensures that all tools and equipment are in safe operating condition.
• Immediately records and reports parts and labor for service calls in accordance with company procedures. Maintains and tracks parts inventories in service vehicle.
• Participates in night and weekend on-call schedule as necessary.
• Reports all accidents, spills, and liability claims.
• Performs propane Gas-check inspections according to applicable codes and company policy without supervision. (Propane technicians)

Education:

A high school diploma or equivalent is required. Technical school training is preferred.

The Ideal candidate will have:

• Experience with installation, maintenance, and repairs of residential and commercial oil and/or Propane heating equipment
• The ability to work without close supervision
• A focus on safety!

Experience:

Apprentice – Will have successfully completed oil burner training course or CETP program. Journeyman – Will have at least one year of relevant oil and/or propane service experience. Master – Will have two or more years of relevant oil and/or propane service experience

Certification, Licensing, and Testing:

• Apprentice, Journeyman or Master designation licensing is necessary in states where required.
• Applicable propane CETP certification is required for propane technicians.
• All technicians must be able to pass a pre-employment physical.
• All technicians must have a valid motor vehicle drivers’ license. Driving record is reviewed at employment, and annually thereafter, and must meet company standards.

Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!

• Health Insurance – Premiums as low as $6.41 for full-time employees!
• Dental insurance and Vision Insurance
• Company Provided Life insurance, Short-term and Long-Term disability
• 401(k) plan with company match
• Paid time off and 10 paid holidays
• Tuition Reimbursement for employees and Scholarships and grant for employee’s children
• Discounts on our products and services
• Work uniform and, boot and prescriptions safety glasses allowance
• Paid Training at our State-of-the-art institute
• Opportunity for growth!

At Dead River Company, being part of our team means being part of something truly special. For over 110 years, we’ve been good people helping neighbors do energy right. We care deeply—every person here makes a difference. We take pride in doing work that matters for our customers, our communities, and each other. That’s why we invest in and support every employee with opportunities to grow and thrive. Come build your future with us.

Qualifications

Licenses & Certifications

Preferred

DL Drivers License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.