Service Technician-NC

Mark VII - Clean Cars®; Charlotte (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the car wash industry is seeking a motivated and skilled Service Technician to join their team in Charlotte, NC. The role involves installation, maintenance, and repair of car wash systems while ensuring high standards of customer service. Ideal candidates will possess excellent mechanical skills, proficiency in troubleshooting, and a strong work ethic, contributing to the efficiency and reliability of the company's services.

Qualifications

• 5+ years field experience required.
• Previous experience with Car Wash Equipment is essential.
• Excellent written and verbal communication skills.

Responsibilities

• Install, maintain and repair car wash systems and ancillary products.
• Perform predictive maintenance and repairs on equipment.
• Provide superior customer service while interfacing with customers.

Skills

Troubleshooting

Mechanical skills

Communication

Customer service

Education

High School Diploma or equivalent

Tools

MS Office

Power tools

Job description

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Description

The Install and Service Technician is responsible for the installation, maintenance and repair of car wash systems, ancillary products and chemicals. Also for documenting repairs and service, recommending changes to programs and equipment to improve reliability, increase capability, and/or reduce customer costs.

Car Wash Service Tech-Charlotte

Description

The Install and Service Technician is responsible for the installation, maintenance and repair of car wash systems, ancillary products and chemicals. Also for documenting repairs and service, recommending changes to programs and equipment to improve reliability, increase capability, and/or reduce customer costs.

Requirements

Essential Functions

• Performs periodic scheduled and preventive maintenance on equipment as assigned by Dispatch
• Responsible for accurately troubleshooting chemical, mechanical, electrical, and electronic equipment, PLC controllers and power supplies. Performs diagnostic analysis
• Performs repairs and corrects malfunctions as necessary
• Maintains tools, test equipment, and materials in a professional manner
• Operate vehicle in a safe and courteous manner, while obeying local laws and regulations
• Keep abreast of new developments and innovations leading to improved departmental and company performance
• Accurately perceives information from others.
• Assures appropriate flow of information and reports matters clearly, concisely, and accurately.
• Installation of new car wash equipment
• Removal of old car wash equipment
• Unloading and staging of new equipment on job sites
• Inspecting equipment prior to installation and document any damage occurred during shipment
• Provides superior customer service when interfacing with customers
• Knowledge of proper use of power tools, i.e. hammer drill, grinder
  
  

Requirements

Experience and Education Competencies

Education And/or Experience

• 5+ years field experience
• Previous experience with Car Wash Equipment
• Strong Mechanical and Plumbing skills
  
  

Communication/Language Skills

• Excellent communication skills (written and verbal) is a must.
• Ability to read and comprehend documents and follow simple instructions
  
  

Technical Competencies

• Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint)
• Ability to read and understand electrical diagrams
• Understanding of OLC controllers, low voltage control circuits and three-phase power
  
  

Requirements

Behaviors/Work Environment/Physical Requirements

All Mark VII Equipment employees and stakeholders must have uncompromising integrity and ethical standards.

Accountability and Reliability. Our employees must work reliably under pressure to keep on task and meet deadlines.

Passionate, Energetic, and Enthusiastic. Our employees possess a high energy level, focusing on execution with measurable results. We exhibit a “can-do attitude” to maintain enthusiasm and provide encouragement by our demeanor.

Strong Work Ethic. Our employees are fully committed and willing to do whatever it takes to drive the team and company brand into the future. Work/life balance is encouraged at Mark VII Equipment with the expectation that team members give 110% effort on the job. Mark VII Equipment is a fast-paced environment and it is critical that our employees are driven to succeed.

Customer Focused. Our employees keep the customer as their main focus while executing the daily responsibilities of their job.

Supportive. Our employees possess emotional intelligence and common sense to support team members and appreciate the value of our culture, company, and brand.

Physical. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift and/or move up to 50 lbs.
• Ability to stand, walk, bend, kneel, stoop, crouch, climb and use hands to grip regularly.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Prolonged periods of sitting.
• Maintain a professional appearance and grooming standards as outlined.
  
  

Personal Competencies: Extreme attention to detail and accuracy. Must be flexible to work days, nights or weekends if necessary. This position has a varying work schedule and is required to participate in an on-call shift rotation. Some travel may be required. Ability to work independently with minimal supervision yet be flexible and have ability to work in a team environment.

Safety: Must adhere to all safety rules, policies and regulations in relationship to OSHA and Mark VII Equipment standards. Must be able to successfully pass a drug screen, background check and have a clean driving record.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Machinery Manufacturing

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