Service Technician (Mid Atlantic Area)

Ingersoll Rand; Greensboro (NC); On-site; USD 10,000 - 60,000; Full time

Job summary

A forward-thinking company is seeking a dedicated Service Technician to join its dynamic team. This role involves installing, troubleshooting, and maintaining advanced air compressor systems, ensuring optimal performance for customers. You will be the key point of contact, providing technical expertise and enhancing customer awareness of innovative solutions. With a commitment to employee well-being, the company offers comprehensive benefits and a culture of ownership. If you thrive in a hands-on environment and are passionate about delivering exceptional service, this opportunity is perfect for you.

Benefits

Healthcare

Dental Insurance

Vision Insurance

401(k) plan

Paid time off

Employee stock grants

Company vehicle

Fuel card

Qualifications

• 2+ years of troubleshooting experience with mechanical systems.
• Ability to read wiring schematics and diagrams.

Responsibilities

• Perform preventative maintenance on compressed air equipment.
• Provide technical assistance on installations and repairs.

Skills

Troubleshooting mechanical systems

Customer communication

Technical assistance

Preventative maintenance

Education

High School Diploma or equivalent

Tools

Microsoft Office

Precision measuring tools

Job description

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Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title

Service Technician

Location

Multiple positions located at or near our Mid Atlantic US Customer Center Locations - Allentown, PA; Shrewsbury, PA; Richmond, VA; Greensboro, NC; Charlotte, NC. This role is typically not eligible for relocation. If a position is not currently open in an area that you are seeking employment, we will reach out to qualified candidates once an opening is available.

Schedule

Monday – Friday 7:30AM – 4:30 PM

Pay Range

Starting Pay will range between $25.00 - $35.00 per hour depending on qualifications and experience. This is a full-time, hourly position. $3,000 Sign On Bonus!

About Us

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gases, and powers – to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview

The Field Service Technician for Ingersoll Rand's Compression Systems and Services Division serves customers by installing, troubleshooting, repairing, and maintaining all makes of rotary screw and reciprocating and/or Centac and ECC air compressors, along with additional compressed air system components. You will use precision measuring tools for diagnostic troubleshooting of compressed air equipment. Knowledge of all operations and parts manuals related to this equipment is required.

Responsibilities

• Perform preventative maintenance on Ingersoll Rand compressed air equipment and interact with customers to address equipment concerns.
• Collaborate with Service Coordinator on parts and supplies for installations and repairs.
• Assist and train apprentices and Field Service Technicians.
• Communicate effectively with customers and co-workers.
• Provide technical assistance on equipment pre-commissioning, start-ups, installations, and repairs, including hands-on work to ensure equipment operates to customer’s requirements.
• Increase customer awareness of Ingersoll Rand products, services, and solutions such as Preventative Maintenance, Diagnostics, Audits, and Leak Detection.

Requirements

• At least 2 years of troubleshooting experience with industrial or commercial mechanical systems.
• Valid driver’s license for at least 12 months with no major violations such as DUI, Hit & Run, License Suspension, Reckless Driving, or multiple minor infractions in the past 3 years.
• Availability for on-call duties after the first 90 days, with on-call weeks approximately every 4 weeks or more, as determined by the manager.
• Physical ability to perform hands-on work, including lifting and moving weight in line with safety policies.
• High School Diploma or equivalent.

Core Competencies

• Ability to read wiring schematics and diagrams.
• Knowledge of advanced network systems and basic vibration troubleshooting.
• Understanding of Air Quality systems (compressor/dryer – air treatment).
• Proficiency in Microsoft Office and basic computer skills, including handheld devices.
• Maintain cost-efficient business travel practices.

Preferences

• Industrial air compressor maintenance knowledge.
• EPA Certification.
• Veterans and active-duty military are encouraged to apply.

Travel & Work Arrangements

• Travel within a 3-hour radius daily; company vehicle and fuel card provided.

What We Offer

We foster a culture of ownership with comprehensive benefits including healthcare, dental, vision, wellness programs, life insurance, a 401(k) plan, paid time off, and employee stock grants. Our benefits support your health and well-being, enabling you to excel at work and beyond.

To Apply

Please apply via our website https://careers.irco.com to be considered for this position.

Equal Opportunity Statement

Ingersoll Rand is committed to workforce diversity and is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, gender, religion, sexual orientation, or other protected characteristics.