Service Technician (Melody on Main)

Mark-Taylor; Mesa (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Housing discounts

Access to Mark-Taylor amenities

Employee appreciation events

Career growth opportunities

401(k) with company match

Paid time off, sick time, holidays, &

Medical, Dental, Vision benefits

Job summary

Mark-Taylor is seeking a Service Technician for Melody on Main in Mesa, AZ. You will support maintenance repairs and upkeep to keep communities running smoothly while delivering five-star service that feels like home.

Responsibilities include completing make-readies, troubleshooting HVAC and appliance issues, and performing preventive maintenance with a strong focus on safety and resident satisfaction. A on-call rotation is part of duties.

Qualifications

• Experience as apartment turn technician, make ready technician, or work order technician is highly desirable.
• Troubleshooting across HVAC, plumbing, electrical and appliances.
• Excellent customer service with residents and team members.
• Knowledge of preventive maintenance, safety practices, and identifying issues early.
• Strong time management and ability to prioritize work orders and on-call responsibilities.
• Team-oriented and able to work collaboratively.
• Knowledge of building systems.
• Service orientation and basic computer skills.
• Basic written and verbal English.

Responsibilities

• Assist in completing make ready units to Mark-Taylor standards and maintain supply of make-ready units.
• Troubleshoot and repair minor HVAC/heating, appliance, electrical, plumbing issues, carpentry and drywall as needed.
• Perform repairs and preventive maintenance on vacant units.
• Perform daily pool care and ensure chemical balance and safety.
• Inspect property for safety hazards and communicate with Manager of Facilities.
• Share on-call duty with Facilities Manager and service team; respond in uniform/badge.
• Monitor inventory of parts and cleaning supplies.

Skills

HVAC troubleshooting

Plumbing

Electrical repairs

Appliances

Customer service

Preventive maintenance

Safety awareness

Time management

Teamwork

Computer skills

English communication

Building systems

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we've built and managed Arizona's most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona's #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We're hiring a Service Technician at Melody on Main in Mesa, AZ. In this role, you will help keep our communities running smoothly by handling maintenance repairs and contributing to the upkeep of the community, while providing the five-star service that makes Mark-Taylor communities feel like home.

Why You’ll Love working at Mark-Taylor:

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation:

• The anticipated base pay range for this position is $22.00/hr.
• All service team members who participate in the on-call rotation receive an additional $3.00/hour incentive for all hours worked while on-call.
• Additional hourly pay for EPA, CPO, and OSHA certifications***

Requirements

• Experience as apartment turn technician, make ready technician, or work order technician is highly desirable.
• Troubleshooting and problem-solving skills across HVAC, plumbing, electrical, and appliances.
• Excellent customer service skills with professional and timely communication with residents and team members.
• Knowledge of preventive maintenance, safety practices, and identifying potential issues before they become larger concerns.
• Strong time management skills with the ability to prioritize work orders, make-readies, and on-call responsibilities.
• Team-oriented and accountable, with the ability to work collaboratively.
• Knowledge of building systems
• Service orientation.
• Basic computer skills.
• A basic understanding of written and verbal English.

In This Role You Will:

• Assist in the completion of make ready units to Mark-Taylor standards and maintains adequate supply of make-ready units for the Community.
• Trouble-shoot, diagnose and correct minor air conditioning and/or heating failures, appliance repairs, electrical problems, plumbing problems, minor carpentry, and drywall repairs.
• Perform necessary repairs and preventative maintenance on vacant units as they become available.
• Perform daily pool care, assures pool is in proper chemical balance and area is free of safety concerns.
• Complete minor roof repairs, re-key locks, and cut keys
• Inspect the property for safety hazards that may pose a liability and corrects the hazard to inform the Manager of Facilities and Service of the hazard.
• Share on-call duty with Manager of Facilities and Service, and service team members and is readily available to go the property if needed and in uniform/badge.
• Assist in monitoring inventory of parts and cleaning supplies.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.

***Team members are eligible for additional certification pay 90-days from hire. Additional requirements may apply to some certifications before the certification pay is obtained.