Service Technician (Mazda)

ZipRecruiter; Grand Rapids (MI); On-site; USD 35,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to join their team in Grand Rapids. In this role, you will be pivotal in ensuring customer satisfaction by diagnosing and repairing vehicles while building long-term relationships with clients. The ideal candidate will have a passion for automotive service and a commitment to excellence. This position offers a supportive environment with opportunities for growth and development, including a sign-on bonus and comprehensive benefits. If you're ready to accelerate your career and contribute to a team focused on customer success, this is the opportunity for you!

Benefits

Paid Vacation

Medical, Dental and Vision

401(k) with Employer Match

Flex Spending

Group Life Insurance

Employee Assistance Programs

Employee Discounts

Wellbeing Program

Growth and Development Opportunities

Qualifications

• 1+ years of related experience in automotive service.
• Valid driver's license required.

Responsibilities

• Perform diagnoses and repairs on customer vehicles efficiently.
• Communicate with parts and service teams to ensure timely job completion.

Skills

Customer Service

Automotive Repair

Diagnostic Skills

Communication Skills

Education

High School Diploma or Equivalent

Automotive Service Excellence (ASE) Certifications

Tools

Automotive Diagnostic Tools

Job description

Job Description

Fox Motors has a Service Technician opening in Grand Rapids, MI at Fox Mazda. You would contribute to our overall vision, “Working together moving people throughout life,” by developing and maintaining trust with our customers that will build long-term relationships.

SIGN ON BONUS = Up to $5,000. (Based on Certifications)

KEY RESPONSIBILITIES

The Service Technician is key to ensuring customer satisfaction with our service team. As a Service Technician, you are responsible for performing diagnoses and repairs for customer and internal vehicles and being specialized in specific areas of repair and maintenance. Fox Motors is looking for a Service Technician that has previously worked with cars in some capacity, is customer-focused and has a drive to perform in a growing environment. If you are ready to put your career in gear, Apply Now!

Key responsibilities include the following. Others may be assigned.

1. Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
2. Diagnoses cause of any malfunction and performs repair.
3. Communicates with parts department to obtain needed parts.
4. Communicates with Service Manager and Service Advisor to complete the job in a timely manner.

SKILLS & EXPERIENCE

1. One-year related experience and/or training; or equivalent combination of education and experience.
2. CERTIFICATES, LICENSES & REGISTRATIONS but not required.
3. Automotive Service Excellence (ASE) Certifications but not required.
4. Valid driver’s license.

WHAT FOX MOTORS OFFERS

1. Paid Vacation, PTO, and Holidays
2. Medical, Dental and Vision
3. 401(k) with Employer Match
4. Flex Spending
5. Group Life Insurance (Company Paid)
6. Short-Term and Long-Term
7. Supplemental Life Insurance
8. Accident Insurance
9. Employee Assistance Programs
10. Employee Discounts
11. Wellbeing Program
12. Growth and Development Opportunities

As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management. Put your career in gear at Fox Motors and apply today!