Service Technician / Maintenance Technician

Grady Management, Inc.; Roanoke (VA); On-site; USD 36,000 - 50,000; Full time

Job summary

A leading property management company is seeking a Service Technician for their Terrace Apartments in Roanoke, VA. The ideal candidate will maintain property conditions, ensuring high resident satisfaction through prompt repairs and general maintenance. This role offers comprehensive health benefits, career development opportunities, and a supportive team environment.

Benefits

Comprehensive Health & Wellness Benefits

401(k) Retirement Savings

Generous Time Off

Career Development Opportunities

Training and Education Assistance

Referral Bonuses

Qualifications

• Experience in apartment maintenance that includes repairs and resident interactions.
• CFC Type II or Universal Certification is preferred.
• Availability for after-hours emergency maintenance.

Responsibilities

• Maintain clean and safe community grounds.
• Respond to maintenance requests and conduct inspections.
• Participate in maintenance projects and after-hours emergency work.

Skills

Bilingual (English/Spanish)

Basic computer skills

Education

CFC Type II or Universal Certification

Minimum 18 months experience in apartment maintenance

Job description

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About Us:

Grady Management, Inc. has been a trusted leader in property management since 1965, proudly serving Maryland and Virginia with a diverse portfolio of communities. Guided by our motto—Exceptional People, Exceptional Communities—we are dedicated to delivering outstanding customer service. Our success is driven by a passionate team committed to fostering vibrant communities that residents are proud to call home.

Job Description

About Us:

Grady Management, Inc. has been a trusted leader in property management since 1965, proudly serving Maryland and Virginia with a diverse portfolio of communities. Guided by our motto—Exceptional People, Exceptional Communities—we are dedicated to delivering outstanding customer service. Our success is driven by a passionate team committed to fostering vibrant communities that residents are proud to call home.

Job Summary

We are seeking an experienced and dynamic Service Technician to join our team at Terrace Apartments in Roanoke, VA. The ideal candidate will be responsible for contributing to all aspects of maintenance operations. This includes ensuring resident satisfaction and maintaining the physical condition of the property to the highest standards.

Your Responsibilities

• Maintain clean, safe, and debris-free community grounds, including addressing weather-related issues.
• Perform proactive repairs and respond to resident maintenance requests.
• Conduct daily inspections and troubleshoot appliances or technical issues.
• Participate in maintenance projects and after-hours emergency work.
• Complete other duties as assigned or requested.
  
  

What You Offer

• Bilingual (English/Spanish) is a plus.
• Valid driver’s license and reliable transportation required for daily onsite use.
• Minimum of 18 months experience in apartment maintenance.
• CFC Type II or Universal Certification and heat pump experience preferred.
• Must be available for after-hours emergency maintenance calls, including nights and weekends.
• Basic computer skills required.
  
  

What We Offer You

• Comprehensive Health & Wellness Benefits – Enjoy high-quality health, vision, and dental coverage, plus company-paid Life Insurance and Long-Term Disability (LTD).
• 401(k) Retirement Savings – Secure your financial future with our 401(k) plan, which includes a competitive company match.
• Generous Time Off – Enjoy a combination of vacation, sick leave, and paid holidays to relax, recharge, and take care of what matters most.
• Career Development Opportunities – Grow with us through internal career opportunities and pathways for advancement.
• Training and Education Assistance - We are committed to your growth and development, offering educational support, including internal training programs and financial assistance through our Educational Assistance Policy.
• Referral Bonuses – Earn bonuses for referring great employees to our team.
• Industry Associations & Networking Opportunities – As a Grady Management team member, you’ll have access to an extensive network of industry associations and affiliations, such as MMHA, AOBA, PMA, IREM, and NVAA.
• Make a Difference – Give back through our Grady Gives Back program, supporting initiatives that positively impact the communities we serve.
  
  

Next Steps

Are you ready to make a difference and grow with a company that values its people and communities? Interested candidates are invited to submit their resume outlining their relevant experiences above. Grady Management, Inc. is an equal opportunity employer, and is proud of our commitment to diversity and creating an inclusive, equitable environment for all employees

Company Description

Grady Management was founded March 1965 and has grown to be a full-service Residential, Commercial & Real Estate Consulting Firm. Located in Silver Spring, Maryland, our company oversees multi-million dollar income producing real estate around the MD, VA & DC Metro area.

The main focus of Grady Management is to maintain the quality of real estate and provide environments where people wish to live and work while at the same time enhancing returns on investment. This framework presents a win-win situation for both owners and residents and the long term health of the properties. Our motto "Exceptional People Exceptional Communities" is more than just words for thousands of people living at communities managed by Grady Management.

We are an Accredited Management Organization (AMO)- a designation given by IREM, the Institute of Real Estate Management. Grady Management is in company with only three percent of management companies nationwide that hold that designation.

Grady Management was founded March 1965 and has grown to be a full-service Residential, Commercial & Real Estate Consulting Firm. Located in Silver Spring, Maryland, our company oversees multi-million dollar income producing real estate around the MD, VA & DC Metro area. The main focus of Grady Management is to maintain the quality of real estate and provide environments where people wish to live and work while at the same time enhancing returns on investment. This framework presents a win-win situation for both owners and residents and the long term health of the properties. Our motto "Exceptional People Exceptional Communities" is more than just words for thousands of people living at communities managed by Grady Management. We are an Accredited Management Organization (AMO)- a designation given by IREM, the Institute of Real Estate Management. Grady Management is in company with only three percent of management companies nationwide that hold that designation.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Health and Human Services

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