Service Technician (Maintenance)

The Integral Group; Atlanta (GA); On-site; USD 42,000 - 60,000; Full time

Job summary

The Integral Group is seeking a Maintenance Technician in Atlanta to support property operations across assigned communities. You will complete service requests in Yardi, perform make-readies on vacant units, and document work with mobile devices, escalating concerns as needed.

You will engage in preventive maintenance, conduct unit inspections, handle emergency on-call duties, and assist with occasional property tasks from painting to curb appeal, all while complying with Life/Safety policies

Qualifications

• Must be certified Universal or Type I and II for refrigerant recovery.
• High School Diploma or GED.
• Good writing skills required for filling out work orders.
• Must pass the IPM Maintenance Test with a minimum score of 70%.
• HVAC certification required.
• EPA certification preferred.
• Successful completion of all in-house training programs related to the service level as defined in the IPM Management Service Policies and Procedures manual.
• Must possess valid documentation to establish identity and U.S. employment eligibility.
• Submission to, and ability to pass, a thorough pre-employment background check and drug screening is a requirement for employment.

Responsibilities

• Completes service requests as assigned in Yardi by the Service Manager.
• Logs and completes service requests in Yardi on mobile devices.
• Notes in Yardi and informs the Service Manager of concerns noted in apartment homes.
• Perform make ready of vacant apartment homes as directed by the Service Manager which may include maintenance, painting and/or cleaning tasks.
• Complete the “Apartment Punch-Out Maintenance Report” accurately and provide to the Service Manager upon completion of all punch items and/or updates in Yardi with the mobile devices.
• Report any utility outages immediately to direct supervisor.
• Perform preventive and routine maintenance tasks as directed by the Service Manager.
• Conducts periodic unit inspections through use of the mobile devices.
• Shares in “Emergency On-Call” as directed by the Service Manager. This requires 24-hour availability during the on-call period.
• Respond to all emergency calls within one hour of receipt and take the necessary action to complete the needed repair in compliance with maintenance policies and procedures.
• Enter Work Order in Yardi on all emergency calls received.
• Perform other tasks such as picking up the grounds, compacting trash, painting/pressure washing, pool maintenance, trash-outs, etc.
• May assist at other properties including “On-Call”.
• Helps perform legal evictions of residents supervised by the county marshal as requested.
• Occasional duties outside of routine work may be assigned by Property or Service Manager.
• Provide additional services during times of inspections.
• Can assist Community Manager and/or Assistant Manager in all duties.
• Follow and adhere to all company policies including Life/Safety, Mold and Mildew, Uniforms, Bedbugs etc.
• Adhere to the handheld telephone policy and ensure phone is charged and operational daily.

Skills

Good writing skills

Education

High School Diploma or GED

Universal or Type I/II refrigerant recovery certification

HVAC certification

EPA certification (preferred)

Job description

• Completes service requests as assigned in Yardi by the Service Manager.
• Logs and completes service requests in Yardi on mobile devices.
• When completing service requests, notes in Yardi and makes Service Manager aware of any concerns noted in apartment homes that may require follow-up.
• Perform make ready of vacant apartment homes as directed by the Service Manager which may include maintenance, painting and/or cleaning tasks.
• Complete the “Apartment Punch-Out Maintenance Report” accurately and provide to the Service Manager upon completion of all punch items and/or updates in Yardi with the mobile devices.
• Report any utility outages immediately to direct supervisor.

Preventative Maintenance

• Perform preventive and routine maintenance tasks as directed by the Service Manager.
• Conducts periodic unit inspections through use of the mobile devices.

“Emergency On-Call”

• Shares in “Emergency On-Call” as directed by the Service Manager. This requires 24-hour availability during the “on-call” period.
• Respond to all emergency calls within one hour of receipt and take the necessary action to complete the needed repair in compliance with maintenance policies and procedures.
• Enter Work Order in Yardi on all emergency calls received.

Occasional Duties

• Perform other tasks such as picking up the grounds, compacting trash, painting/pressure washing, pool maintenance, trash-outs, blow streets/breezeways/parking lots and or set up or move model furniture as directly by the Service Manager or Community Manager.
• May be requested to help at other properties including “On-Call”.
• Helps perform legal evictions of residents supervised by the county marshal as requested. May be required to help move residents’ furniture and personal belongings during any evictions.
• Occasional duties outside of the routine work may be assigned by Property or Service Manager.
• Provide additional services during times of inspections.
• Can assist Community Manager and/or Assistant Manager in all duties, which he/she may be assigned which may include flex hours outside of published office hours
• Follow and adhere to all company policies including Life/Safety, Mold and Mildew, Uniforms, Bedbugs etc.
• Adhere to the handheld telephone policy and ensure phone is charged and operational daily.

Experience/Qualifications:

• Education/Training
• Must be certified Universal or Type I and II for refrigerant recovery.
• High School Diploma or GED.
• Good writing skills required for filling out work orders.

Testing/Certification and Continuing Education

• Must pass the IPM Maintenance Test with a minimum score of 70%.
• HVAC certification required.
• EPA certification preferred.
• Successful completion of all in-house training programs related to the service level as defined in the IPM Management Service Polices and Procedures manual.

Employment Eligibility Verification

• Must possess valid documentation to establish identity and U.S. employment eligibility.
• Submission to, and ability to pass, a thorough pre-employment background check and drug screening is a requirement for employment.

The Integral Group. is an Equal Opportunity Employer

As an equal opportunity employer, The Integral Group recognizes that our strength lies in our people. We are committed to diversity.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.