Service technician (m/f/x)

MIWE Michael Wenz GmbH; Middlesex (NJ); On-site; USD 55,000 - 85,000; Full time

Job summary

A bakery equipment solutions company is seeking a field service technician for its Middlesex, NJ location. The role requires installing, training, and troubleshooting electric and gas bakery ovens while providing exceptional customer service. Candidates should be self-starters with a passion for equipment and must possess mechanical and electrical skills. A minimum of 3 years experience in industrial baking equipment maintenance is preferred. This position also involves travel for customer interactions and trade shows.

Qualifications

• Must be a self-starter, highly motivated, and able to work independently.
• A passion for equipment and customer service.
• Minimum of 3 years experience in maintaining industrial baking equipment is a plus.
• Strong written and verbal communication abilities.
• Minimum 3 years' experience with industrial baking equipment is a plus.

Responsibilities

• Provide customers with excellent customer service over the phone or at a facility.
• Travel for installations, training, troubleshooting, and trade shows.
• New equipment startup and assembly.
• Report and track customer interactions.

Skills

Self-starter

Customer service

Interpersonal skills

Time management

Communication skills

Maintenance of industrial baking equipment

Industrial baking equipment experience

Job description

Qualifications:

• • Must be a self-starter, highly motivated, and be able to work independently.
• A passion for equipment and customer service.
• Very good interpersonal, time management, and communication skills.
• Good written and verbal communication skills.
• Minimum of 3 years experience in working on and maintaining industrial baking equipment is a plus.

Job Description:

• MIWE America is searching for a field service technician professional for our Middlesex-NJ location.
• The position requires the ability to do installations, training, and troubleshooting of electric and gas bakery ovens, bakery equipment.
• Provide customers with excellent customer service by either assisting over the phone or at a customer's facility.
• Learn about MIWE equipment.
• Mechanical and electrical skills are necessary.
• Must be able to travel.
• Our ideal candidate is a highly motivated person with a strong work ethic.
• This is an opportunity to be involved in all aspects of Baking solutions for our clients.
• Refrigeration training or experience and a universal refrigeration certification is a plus.

Key Responsibilities:

• Provide customers with excellent customer service either by assisting over the phone or at a customer's facility.
• Report and keep track of customer interactions.
• Travel for installations, training, troubleshooting, and trade shows.
• New equipment startup and assemble equipment.

Contact: [e-mail]