Field Service Engineer

Wisconsin Oven Corporation

Town of East Troy (WI)

Remote

USD 70,000 - 95,000

Full time

3 days ago

Be an early applicant

Application generator

Stand out for this role — generate a tailored resume and cover letter in about a minute.

Get past ATS filters

Benefits offered by this job

Medical, dental, vision insurance

Paid vacation and holidays

401k with employer match

Job summary

Wisconsin Oven Corporation is hiring a Field Service Engineer to travel to customer sites across the United States and remotely support installation, startup, and repair of industrial ovens. This role emphasizes a world-class customer experience and cross-functional collaboration to resolve issues.

The ideal candidate will have an Associate degree or 3–5 years of related experience, with knowledge of PLCs, debugging, and temperature control systems.

Qualifications

Associate's degree or equivalent from a two-year college or technical school, or three to five years related experience.
Knowledge of temperature control systems, start-up, and debugging processes.
Experience with PLC, operator interface, communications, and frequency programming and debugging processes.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Electrical certificate/training is desirable; also requires a valid driver’s license.

Responsibilities

Promote a world-class customer experience when interacting with customers and partners.
Travel to customer sites to install and start up industrial ovens and oven systems.
Travel to troubleshoot and repair ovens and oven systems.
Operate service vans and heavy equipment (forklifts, scissor lifts, overhead cranes).
Read technical drawings and reports; conduct uniformity testing and electrical, gas, water, and air troubleshooting.
Perform PLC programming, operator interface, and frequency drive programming/debugging.
Perform mechanical assembly and welding as needed; work with steel and stainless components.
Collaborate with cross-functional teams to resolve manufacturing, design, and quality issues.
Adhere to housekeeping, safety standards, and lean manufacturing practices.

Skills

Field service

Electrical troubleshooting

PLC programming

Mechanical assembly

Welding (desirable)

Reading drawings

Safety compliance

Team collaboration

Lean manufacturing

Customer interaction

Education

Associate degree or equivalent

3–5 years related experience

Tools

Service vans

Forklifts

Scissor lifts

Overhead cranes

ExpenseWire

Job description

Do you want more than just a job? If you are looking for a great career opportunity you’ve come to the right place! We are currently hiring and seeking talented individuals to join our growing team! We offer competitive wages, a great benefit package plus the ability to grow and learn new things!

**This is a fully remote position with almost 100% travel**

Under the direction of the Service Coordinator and Aftermarket Manager, the Field Service Engineer travels to customer sites to install, start up, troubleshoot, or repair industrial ovens.

The Field Service Engineer will:

Promote and provide a “World-Class Customer Experience” when interacting with and working with customers, visitors, colleagues, potential employees, business partners, sales representatives, and vendors.
Travel to customer sites to install and start up industrial ovens and oven systems.
Travel to customer sites to troubleshoot and repair industrial ovens and oven systems.
Operate the following company or customer equipment: service vans, forklifts, scissor lifts, and overhead cranes.
Read technical drawings, reports, and work instructions.
Conduct uniformity testing on industrial ovens.
Perform electrical troubleshooting.
Perform gas, water, and air troubleshooting.
Perform Program Logic Control (PLC), operator interface, communication, and frequency drive programming and debugging.
Perform mechanical assembly, working with a variety of mild steel, stainless steel, structural angle, channel, and tubing.
Set up, fit, and position weldments, which may involve several parts. Welding experience is desired, but not required.
Develop working relationships with other departments to address and resolve issues.
Participate in cross-functional teams to address and resolve manufacturing, design, and quality problems, and to ensure the continuous improvement of processes and methods.
Comply with all housekeeping procedures, quality standards, and safety regulations.
Lean Manufacturing experience is a plus

Education and/or Experience:

Associate's degree (AA) or equivalent from an accredited two-year college or technical school; or three to five years related experience and/or training; or equivalent combination of education and experience.

Knowledge of temperature control systems, start-up, and debugging processes

Experience with Program Logic Controls (PLC), operator interface, communications, and frequency programming and debugging processes

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Strong communication skills and a professional demeanor to interact with customers.

Mathematical Skills

Ability to read tape measures and do basic math, including fractions, percentages, ratios, and proportions.

Reasoning Ability:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to solve practical problems and deal with a variety of concrete variables in situations where limited standardization exists. Ability to interpret an extensive variety of technical documents and deal with both abstract and concrete variables. Ability to read and interpret schematic prints.

Computer Skills:

Knowledge and skill with Microsoft Office products and Windows-based computer applications. Familiarity with writing service reports and using ExpenseWire is a plus.

Certificates, Licenses, Registrations:

An Electrical certificate/training, especially working with high voltage power, is desired. Also required is a current, valid driver’s license.

If you aren't familiar with us, Wisconsin Oven Corporation is located in East Troy, Wisconsin. Wisconsin Oven Corporation has been designing, engineering, and manufacturing industrial ovens and other heating equipment since 1973. Our custom and standard industrial ovens are used for a multitude of applications including heat treating, finishing, drying, or curing. Wisconsin Oven customers cover a wide range of industries including aerospace/military, automotive, commercial heat treating, and energy/oil to name a few.

We offer great benefits including: