Service Technician (Levels I, II, III)

Mobile Air & Power Rentals; Troy (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

401k with company match

Paid time off (vacation, sick days, holidays)

Job summary

Mobile Air & Power Rentals located in Troy, Michigan, is seeking a dedicated team member to coordinate the delivery and installation of HVAC rental equipment. As part of this full-time position, candidates will ensure timely order fulfillment and provide exceptional customer service.

The ideal candidate will possess a high school diploma, and a willingness to learn, join a robust team, and work in a dynamic environment, including potential overtime and on-call hours.

Qualifications

• 0-5 years of experience welcome.
• Must pass a DOT physical and drug test.
• Valid driver's license is required.

Responsibilities

• Coordinate delivery, installation, and servicing of rental equipment.
• Process customer orders for timely fulfillment.
• Deliver exceptional customer experiences.

Skills

Customer service aptitude

Effective communication skills

Mechanical knowledge

Education

High school diploma or GED

2-year HVAC certificate or Universal Refrigeration Certificate

Tools

Microsoft Office

MRP or rental software

Job description

Overview

At Mobile Air & Power Rentals, we provide innovative cooling, heating, dehumidification, and power solutions for our customers nationwide. We rent out a vast array of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing their operations and memorable events.

Why Mobile Air?

Here are some of the perks & rewards:

• Full-time positions with overtime and weekend opportunities
• Competitive hourly pay with quarterly bonus opportunities
• Health, Vision, and Dental Insurance
• Life Insurance
• 401k with company match
• Paid time off (vacation, sick days, holidays)
• Career development and advancement potential
• Employee discount programs

What You’ll Do

• As a representative of Mobile Air, you will coordinate the delivery, installation, and servicing of our rental equipment.
• Process customer orders received from sales or the branch manager, ensuring timely fulfillment and delivery.
• Deliver exceptional customer experiences that foster repeat business.
• Install and connect heating equipment to natural gas or propane sources and set up flexible ductwork for temporary applications.
• Utilize appropriate PPE and fall protection at all times to ensure safety.
• Perform initial equipment startup and necessary service repairs, and retrieve equipment from customer locations upon rental completion.
• Conduct equipment reconditioning per established work instructions and document returned items, ensuring proper storage in the branch warehouse.
• Higher-level technicians will clean, troubleshoot, and repair air-cooled chillers and large tonnage HVAC equipment, including diagnosing refrigerant circuit issues and supporting installations.

We’re Looking For The Following Skills/Experience

• Experience levels ranging from 0-5 years are welcome.
• A high school diploma or GED is required; a 2-year HVAC certificate or Universal Refrigeration Certificate is preferred for higher-level technicians.
• Proficiency with Microsoft Office products; familiarity with MRP or rental software is an advantage.
• Must pass a DOT physical and drug test to operate company vehicles.
• Valid driver’s license with a satisfactory motor vehicle report (MVR).
• Candidates must be willing to undergo a background check prior to employment.
• Ability to lift/move up to 50 lbs. using safe lifting practices.
• Strong customer service aptitude, effective communication skills, and mechanical knowledge.
• A willingness to learn and develop within the company.

Work Schedule

• This position may require working a rotating on-call schedule and being available for evenings, weekends, and holidays during peak seasons. Travel may also be necessary. Overtime and double-time pay rates apply for applicable hours worked.

Join our team of dedicated professionals and contribute to the success of our HVAC operations while advancing your career in a fast-paced environment!