Service Technician (Levels I, II, III)

Mobile Air & Power Rentals; Smithfield (NC); On-site; USD 24,796 - 38,572; Full time

Benefits offered by this job

Overtime opportunities

Quarterly bonus opportunities

Health, Vision & Dental Insurance

Life Insurance

401k with company match

Paid time off

Career development

Employee discounts

Job summary

Mobile Air & Power Rentals is hiring Service Technicians at all levels from Entry to Senior. You will coordinate the delivery, installation, and servicing of our rental equipment and ensure timely fulfillment of orders.

The role requires lifting up to 50 lbs, a DOT medical and drug test, and a valid driver’s license with a clean MVR. We offer overtime, quarterly bonuses, and comprehensive benefits including health, vision, dental, life insurance and a 401k match.

Qualifications

• High school diploma or GED required; HVAC cert preferred for higher levels.
• 0–5 years experience welcomed; ability to lift up to 50 lbs.
• Must pass DOT physical and drug test; valid driver’s license with clean MVR.
• Background check required prior to employment; strong customer service focus.
• Proficiency with Office; familiarity with MRP or rental software a plus.

Responsibilities

• Coordinate delivery, installation and servicing of rental equipment.
• Process orders from sales or branch manager to ensure timely fulfillment.
• Deliver exceptional customer experiences to foster repeat business.
• Install heating equipment to gas sources and set up temporary ductwork.
• Utilize PPE and fall protection; maintain safety standards.
• Startup equipment and perform repairs; retrieve gear after rental.
• Recondition equipment per work instructions and store properly.
• Senior technicians may clean, troubleshoot, and repair air‑cooled chillers and HVAC gear.

Skills

Customer service

Communication skills

Mechanical knowledge

Safety awareness

Willingness to learn

Team collaboration

Education

High school diploma or GED

HVAC certificate (2-year)

Universal Refrigeration Certificate

Tools

Microsoft Office

MRP software

Rental software

Job description

At Mobile Air & Power Rentals, we provide innovative cooling, heating, dehumidification, and power solutions for our customers nationwide. We rent out a vast array of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing their operations and memorable events.

We are immediately hiring Service Technicians to join our dynamic team, all levels available starting at Entry Level up to Senior Technicians.

Why Mobile Air?

• Full-time positions with overtime and weekend opportunities
• Competitive hourly pay with quarterly bonus opportunities
• Health, Vision, and Dental Insurance
• Life Insurance
• 401k with company match
• Paid time off (vacation, sick days, holidays)
• Career development and advancement potential
• Employee discount programs

What You’ll Do

• As a representative of Mobile Air, you will coordinate the delivery, installation, and servicing of our rental equipment.
• Process customer orders received from sales or the branch manager, ensuring timely fulfillment and delivery.
• Deliver exceptional customer experiences that foster repeat business.
• Install and connect heating equipment to natural gas or propane sources and set up flexible ductwork for temporary applications.
• Utilize appropriate PPE and fall protection at all times to ensure safety.
• Perform initial equipment startup and necessary service repairs, and retrieve equipment from customer locations upon rental completion.
• Conduct equipment reconditioning per established work instructions and document returned items, ensuring proper storage in the branch warehouse.
• Higher-level technicians will clean, troubleshoot, and repair air‑cooled chillers and large tonnage HVAC equipment, including diagnosing refrigerant circuit issues and supporting installations.

We’re Looking For The Following Skills/experience

• Experience levels ranging from 0-5 years are welcome.
• A high school diploma or GED is required; a 2-year HVAC certificate or Universal Refrigeration Certificate is preferred for higher-level technicians.
• Proficiency with Microsoft Office products; familiarity with MRP or rental software is an advantage.
• Must pass a DOT physical and drug test to operate company vehicles.
• Valid driver’s license with a satisfactory motor vehicle report (MVR).
• Candidates must be willing to undergo a background check prior to employment.
• Ability to lift/move up to 50 lbs. using safe lifting practices.
• Strong customer service aptitude, effective communication skills, and mechanical knowledge.
• A willingness to learn and develop within the company.

Work Schedule

This position may require working a rotating on-call schedule and being available for evenings, weekends, and holidays during peak seasons. Travel may also be necessary. Overtime and double-time pay rates apply for applicable hours worked.