Service Technician - Indiana

Dexter Laundry; United States; On-site; USD 45,000 - 75,000; Full time

Job summary

Dexter Laundry is seeking a technical support professional to assist distributors, service companies, and end-user owners of Dexter equipment. The role requires traveling up to 75% and focuses on solving service and installation needs with a strong emphasis on safety and customer service.

Ideal candidates will have experience in HVAC, plumbing or electrical work and an AA or technical degree. The position adheres to Service Department policies and aims for reliability, attention to detail, and

Qualifications

• Experience in HVAC, Plumbing and/or Electrical industry required
• AA or Technical degree a plus

Responsibilities

• Follow policies and procedures for Service Department and Technicians.
• Maintain an organized company vehicle.
• Communicate with customers to find solutions to their respective service and installation needs.
• Travel occasionally up to 75% of the time.
• Take ownership in our business results and your personal wellness.
• Performs other duties as assigned.

Skills

Basic mechanical skills

Reliable/dependable

Laundry industry knowledge

Attention to detail

Sense of urgency

Customer service

Safety oriented

Education

AA or Technical degree

Job description

Position Summary:

Provide technical support to Dexter products to distributor customers, service companies and end-user owners of Dexter equipment.

Competencies

• Basic mechanical skills
• Reliable/dependable
• Commercial laundry industry knowledge a plus
• Attention to detail
• Sense of urgency
• Customer Service Skills
• Safety oriented

Position Duties:

• Follow policies and procedures for Service Department and Technicians.
• Maintain an organized company vehicle.
• Communicate with customers to find solutions to their respective service and installation needs.
• Travel occasionally up to 75% of the time.
• Take ownership in our business results and your personal wellness.
• Performs other duties as assigned.

Essential education, licenses, certifications, skills and experience needed for this position:

• Previous experience in HVAC, Plumbing and/or Electrical industry required
• AA or Technical degree a plus

Physical Demands and work environment:

The physical demands and work environment characteristics here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing duties of the job, employee is occasionally required to sit, stand, walk use hands to finger, handle objects or controls, reach with hands and arms, talk and hear. Employees must occasionally lift and or move up to 125 pounds. Specific vision abilities required by the job include close, distance, color, peripheral, depth perception and the ability to focus.
• Work environment: The noise level in the work environment is usually light to moderate.
• Required to pass a background, physical, drug and alcohol screenings.
• Authorization to work in the United States.

General: The employee is expected to adhere to all company policies and commitment to company values.

Provide technical support on Dexter products to distributor customers, service companies and end-user owners of Dexter equipment.

EEO IS THE LAW

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