Service Technician in Columbus

Energy Jobline ZR; Columbus (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Jetz is seeking a skilled service technician to install and remove commercial and domestic washers and dryers, and to maintain a growing customer base through excellent service. Respond to service calls promptly, aiming for next-day service, and perform quality repairs efficiently.

Visual inspection and correction of deficiencies are essential to ensure reliable laundry equipment operation. Responsibilities include reviewing route tickets, keeping the service van stocked, completing work orders,

Qualifications

• Basic mechanical and problem-solving abilities.
• Good oral and written communication skills.
• Ability to work with minimal supervision and manage several projects.
• Computer experience including email, internet, and ability to navigate a parts lookup software.

Responsibilities

• Review service tickets for routes assigned.
• Maintain service van inventory and cleanliness.
• Complete work orders and service tickets daily.
• Turn in used parts and replenishment list to parts department.
• Maintain punctuality and wear Jetz uniforms.
• All other duties as assigned.

Skills

Mechanical aptitude

Problem solving

Communication (oral & written)

Tools

Parts lookup software

Diagram reading

Email & Internet use

Job description

POSITION SUMMARY

Provide for the company the installation and removal of commercial and domestic washer and dryers as well as maintains a customer base by providing excellent customer service. To respond to service calls as promptly as possible; and strive for no later than next day service. Perform necessary service in a quality manner promptly and efficiently. Visually inspect machines and correct any deficiencies.

CORE RESPONSIBILITIES

• Perform all duties as assigned by manager/supervisor.
• Review all service tickets for routes assigned.
• Ensure all necessary service van inventory is stocked and accounted for.
• Maintain petty cash to cover all refunds and unanticipated developments.
• Complete work order and service ticket for each machine worked on and turned into receipt box each day.
• Turn in all used parts and parts replenishment list to the parts department for replacement after each shift.
• All service keys and lock books are to be deposited in designated area when not in use and will not be left in vehicles or taken home (unless in a remote area).
• Maintain Service Van in a clean and orderly condition at all times.
• Punctuality - Daily attendance is mandatory, which includes being on time and present unless otherwise approved in advance. Stay until designated leave time.
• Appearance - be clean and well-groomed. Required to wear Jetz Service uniforms which include: pants/shorts, belt, shirt, socks and appropriate footwear.
• All other duties as assigned.

BASIC QUALIFICATIONS

• To perform this job successfully, an individual must have basic mechanical, problem solving, and oral and written communication skills.
• A technician must have the discipline to work with little supervision and ability to handle several projects simultaneously.
• Computer experience including the use of e-mail, internet, ability to navigate a parts lookup software package and general ability to read diagrams.

PHYSICAL DEMANDS

• The individual must be able to lift machines, with a dolly, weight of 40-70 pounds and be able to stand/sit for most of an eight-hour shift.
• Position requires frequent lifting, walking, bending, twisting, reaching, squatting, and driving.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Company Description

Jetz specializes in supplying top of the line Coin/Card Operated computerized laundry equipment, as well as in-unit domestic laundry equipment to multi-family apartment buildings, condominium buildings, senior communities, college student housing, hotels, motels, trucking plazas, campgrounds and resorts.

Company Description

Jetz specializes in supplying top of the line Coin/Card Operated computerized laundry equipment, as well as in-unit domestic laundry equipment to multi-family apartment buildings, condominium buildings, senior communities, college student housing, hotels, motels, trucking plazas, campgrounds and resorts.