Service Technician III: Master CFESA

PT Holdings LLC; Dallas (TX); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a skilled Service Technician III to join their team. This role involves servicing and repairing commercial cooking equipment while ensuring safety and efficiency. The ideal candidate will hold multiple CFESA certifications and possess strong diagnostic skills. You will be responsible for maintaining productivity, mentoring team members, and contributing to branch targets. With a commitment to diversity and inclusion, this company offers a supportive work environment and opportunities for professional growth. If you are passionate about your craft and ready to make a difference, this position is perfect for you.

Benefits

Sign-On Bonuses

Company Vehicle

Mobile Device

Uniforms

401k & Profit Sharing

Paid Holidays

Medical & Dental Benefits

Short-Term Disability Insurance

Long-Term Disability Insurance

Life Insurance

Qualifications

• Must possess three of four CFESA certifications: electrical, gas, refrigeration, steam.
• Requires valid driver's license and 5 years of applicable experience.

Responsibilities

• Troubleshoots and repairs commercial kitchen and HVAC equipment.
• Communicates professionally with customers regarding repairs and status.

Skills

Diagnostic Skills

Troubleshooting Skills

Communication Skills

Attention to Detail

Safe Driving

Education

CFESA Certifications

5 Years Experience

Tools

Hand Tools

Power Tools

Tablet for Documentation

Job description

Description

Position at Whaley Foodservice

At Whaley, we know people are vital to our success. We offer a competitive salary, on-call pay, and generous benefits including:

• Sign-On Bonuses for Experienced Technicians
• Company Vehicle | Mobile Device | Uniforms
• Meters & Test Equipment
• Industry Certification
• 401k & Profit Sharing
• Paid Holidays & Vacation
• Medical & Dental Benefits
• Short-Term Disability | Long-Term Disability Insurance (company paid)
• Life Insurance (company paid)

Summary

The Service Technician III provides service and repair of commercial cooking equipment. The Tech III holds three of four CFESA certifications and is trained in at least two skill sets. They maintain productivity, demonstrate leadership, mentor, train, and lead other team members.

Description

• Operates with a 'Safety First' mindset
• Troubleshoots and repairs gas, electric, water, refrigeration, and steam-powered commercial kitchen and HVAC equipment
• Uses tablet to document tasks (parts order, work order, timesheet) promptly
• Communicates professionally with customers regarding repairs and status
• Uses proper tools for repairs, including hand and power tools
• Monitors truck stock to ensure required parts are available
• Maintains service vehicle, tools, and uniforms per Heritage's standards
• Participates in on-call rotation, including weekends and holidays
• Obtains correct part numbers through branch parts personnel
• Collects payment on COD jobs
• Contributes to branch targets for response time and first-time fix rates
• Participates in training to enhance skills and knowledge
• Performs other duties as required

Required Education | Experience

• Must be at least 18 years old
• Completion of a satisfactory background check and drug screening required
• 5 years of applicable experience
• Valid driver's license and driving record meeting safety standards
• Possess three of four CFESA certifications: electrical, gas, refrigeration, steam

Skills and Abilities

• Ability to work independently
• Strong diagnostic and troubleshooting skills
• High attention to detail
• Excellent communication and soft skills
• Safe driving record

Work Environment

• Regularly lift/move up to 50 pounds; frequently up to 100 pounds with assistance
• Repeated bending, twisting, kneeling, climbing ladders
• Extensive travel to work sites
• Exposure to electrical, steam, high heat environments requiring safety precautions
• Occasional to frequent exertion in extreme temperatures

Find your next work home! Visit the Whaley career site and grow with us at www.whaleyfoodservice.com/careers

Whaley Foodservice is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.