Service Technician III - HVAC

Progress Residential PM Holdings, LLC; Memphis (TN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a skilled Service Technician III - HVAC to join their dynamic team in Memphis. This role is crucial for ensuring outstanding customer satisfaction by maintaining HVAC systems and performing various maintenance tasks in single-family homes. The ideal candidate will have extensive experience in HVAC, plumbing, and electrical repairs, along with a strong commitment to safety and customer service. With a focus on growth and innovation, this opportunity offers competitive pay, comprehensive benefits, and a chance to be part of a rapidly expanding company dedicated to enhancing the home rental experience.

Benefits

Competitive Pay

Performance Bonuses

Healthcare Benefits

Parental Leave

Paid Time Off

401k Match

Quarterly Summits

Town Hall Meetings

Qualifications

• 5+ years of general service and maintenance experience.
• HVAC Certification and EPA Certification required.
• Proficiency in Microsoft Office and handheld devices.

Responsibilities

• Inspect, troubleshoot, and repair HVAC systems in homes.
• Perform preventive maintenance and emergency repairs.
• Provide excellent customer service and maintain safety standards.

Skills

HVAC Systems Maintenance

Electrical Repairs

Plumbing Repairs

Carpentry

Drywall Repair

Customer Service

Organizational Skills

Communication Skills

Interpersonal Skills

Problem Solving

Education

High School Diploma

HVAC Certification

EPA Certification

Tools

Basic Hand Tools

Microsoft Office

Job description

Service Technician III - HVAC page is loaded

Service Technician III - HVAC

Apply locations Memphis, TN Memphis time type Full time posted on Posted 3 Days Ago job requisition id JR112706

Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team.

Progress Residential is the largest provider of high-quality, single-family rental homes in the United States. With more than 90,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership.

Progress is committed to making the home rental process easy and enjoyable for the residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth.

Employment with Progress Residential is conditional on a satisfactory background and drug screen.

Text ProgressJobs to 25000 to chat with our Recruiting Assistant Kate who can help you find jobs, apply, and answer your questions.

Position Summary:

The Service Technician III - HVAC plays a key role in providing an outstanding customer experience while maintaining cost and expense controls. They work on the Property Management team to inspect, troubleshoot, and repair HVAC systems in our single-family homes. Additional residential maintenance and repairs are also required as needed.

Essential Functions:

• Assess situations quickly and determine appropriate steps to resolve service requests, providing excellent customer service and representing Progress Residential well.
• Perform scheduled and unscheduled/emergency preventive maintenance, inspections, and service requests, including replacement and modification of equipment or systems as needed, involving:
• Electrical, plumbing, and HVAC systems
• Appliances, water irrigation systems, stairs, gates, fences, patios, railings
• Flooring, roofing, gutters, lighting, fireplaces, gas fixtures, shutters, doors, windows, locks
• Leaks, drywall, painting, pool areas, hot tubs, pool furniture, and other service areas as required

Diagnose and troubleshoot advanced issues, then repair or replace defective equipment or wiring on HVAC systems.

Report major repairs or replacements prior to expenditure of funds.

Maintain awareness of property conditions and address unsafe conditions immediately.

Conduct all business per company policies and regulatory standards (e.g., Lead-Based Paint, ADA, Fair Housing, OSHA, HAZCOM).

Uphold workplace safety standards and practices.

Complete service requests professionally and timely.

Maintain regular attendance and punctuality.

Perform other duties as assigned.

Qualifications:

• High school diploma or equivalent.
• At least 5 years of general service and maintenance experience (painting, plumbing, carpentry, electrical, drywall repair, etc.).
• HVAC Certification from a technical college or trade program preferred.
• EPA Certification required.
• Minimum 5 years' experience with routine maintenance, inspection, and repair of furnaces, air conditioners, water heaters, and related systems.
• Experience repairing and installing residential appliances preferred.
• Own basic tools required for residential service.
• Reliable transportation capable of transporting materials safely.
• Valid driver’s license.
• Availability for on-call, weekends, and evenings as needed.
• Experience in the rental industry preferred.
• Ability to work under pressure and meet deadlines.
• Professional interaction with residents and vendors.
• Strong organizational, communication, and interpersonal skills.
• Physical ability to sit, stand, climb stairs, and lift 50 pounds regularly.
• Knowledge of relevant laws, EPA, and OSHA regulations.
• Proficiency in Microsoft Office and handheld devices.
• Honest, ethical, and discreet handling of information.

What we offer:

• Training, quarterly summits, and town hall meetings for growth and engagement.
• Competitive pay and performance bonuses.
• Comprehensive benefits including healthcare, parental leave, paid time off, 401k match, and holidays.

Note: This summary does not cover all duties; additional responsibilities may be assigned as needed.

Progress Residential is an Equal Opportunity Employer, m/f/d/v.

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Progress Residential is one of the nation’s largest providers of single-family rental homes, with over 90,000 homes across the US. Join us in building a new way of renting homes—one person, one innovation at a time.