Service Technician III

Securitas Technology; South Bend (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Highly competitive salary

Company Vehicle

Medical, Dental, Vision, and Life Insurance

Paid vacation, holiday and sick time

401K with 60% Match

Exceptional growth opportunities

Wide variety of employee discounts

Job summary

A leading security solutions provider in South Bend, IN is looking for a mid-senior level Service Technician III. The role involves installing and servicing security systems, fostering customer relationships, and ensuring compliance with safety standards. Ideal candidates will have 3-5 years of experience and relevant technical qualifications. Comprehensive benefits and opportunities for growth are offered.

Qualifications

• 3-5 years of experience in installing or servicing security systems.
• Video and Access Control Certifications preferred.
• IP Video and IT experience preferred.

Responsibilities

• Install and configure intrusion, fire, CCTV, and access control systems.
• Test and troubleshoot new installations for compliance.
• Foster positive customer relationships for contract retention.

Skills

Installing and servicing security systems

Testing and troubleshooting systems

Customer relationship management

Safety compliance

Technical training in electronics

Education

High School Diploma or equivalent

Vocational/Technical Degree in electrical, security, or computer systems preferred

Tools

CCTV systems

Access control systems

Fire alarm systems

Drilling and trenching equipment

Job description

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Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.

We currently have an Installation Technician III opening for team-oriented individuals possessing vocational training in electronics or electromechanical engineering. In this role, you will be responsible for providing service on ST products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

Responsibilities

• Install and configure intrusion, fire, CCTV, and access control systems.
• Run electrical wiring in confined spaces, including drilling, trenching, and aerial work.
• Complete system wiring and equipment setup to meet customer and contract requirements.
• Coordinate with Team Lead or Project Manager on scheduling and equipment delivery.
• Test and troubleshoot new installations to ensure functionality and code compliance.
• Maintain a professional appearance and adhere to safety and cost guidelines.
• Foster positive customer relationships and support contract retention.
• Handle proprietary information and documentation per company policies.
• Stay current with product and technology updates through ongoing training.
• MUST HOLD a minimum of 3-5 years of experience installing and/or servicing intrusion, fire alarm, access control, and CCTV security systems.
• High School Diploma or equivalent
• Video and Access Control Certifications preferred
• Vocational/Technical Degree in electrical, security, or computer systems preferred
• Access Control Certification preferred
• IP Video and IT experience preferred
• Climb ladders that extend up to 24 ft. in height
• Carry items up to 75 pounds
• Ability to work on-call on a rotational basis covering after hours & weekend emergency calls.
• A valid state driver’s license, without restrictions, is required.

Securitas offers comprehensive benefits including:

• Highly competitive salary
• Company Vehicle
• Company Cell Phone
• Opportunity for annual merit pay increases.
• Paid company training
• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance
• Exceptional growth opportunities
• Wide variety of employee discounts on travel, equipment, and more!

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

Security and Investigations

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