Service Technician II - Make Ready - Modera Washington

Mill Creek Residential; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental and vision insurance

401k with employer matching

Paid time off

Job summary

Mill Creek Residential in Houston, TX seeks a Service Technician Level II to maintain and repair multifamily communities. The role emphasizes make-ready duties, safety compliance, and responsive service to residents.

Previous maintenance experience is preferred, including HVAC and related certifications when possible. The technician will inspect and renovate vacated units, perform preventive maintenance, and collaborate with on-site teams to uphold quality and appearance.

Qualifications

• Experience in property maintenance and make-ready work.
• Strong communication and record-keeping abilities.
• Familiarity with safety standards in multifamily housing.

Responsibilities

• Organize and perform general maintenance and repairs per standards.
• Inspect vacated apartments and document renovations.
• Restore units to make-ready status after inspections.
• Handle repairs across HVAC, electrical, plumbing, carpentry, and more.
• Inspect grounds and buildings for safety and project needs.
• Respond to resident requests with timely, quality service.
• Promote safe work practices on-site staff.
• Ensure compliance with laws and Fair Housing regulations.
• Perform additional duties as assigned.
• Represent Mill Creek's mission and values in daily work.

Skills

Maintenance experience

Multi-Family experience

English proficiency

Microsoft Office

Reading measurements

Basic arithmetic

Equipment operation

Chemical safety

Vehicle operation

Education

High School diploma or GED

HVAC certification (preferred)

CPO certification (preferred)

Tools

Property management software

Job description

The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community.

Essential Functions/Responsibilities

• Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards
• Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation
• Routinely perform duties to restore apartments to “make ready” status\
• Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems
• Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects
• Respond to resident requests in a timely manner, delivering excellent customer service
• Promote safe work practices among on-site team
• Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations
• Address and complete all other duties as assigned
• Embody the Mill Creek mission, values and brand promise in all that he or she does

Education and/or Experience

• High School diploma or equivalent (GED) preferred
• 1-3 years’ experience performing maintenance duties
• Multi-Family maintenance experience helpful
• HVAC and CPO certification preferred

Skills/Specialized Knowledge

• Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.
• Accurately take measurements and perform basic arithmetic
• General computer skills in Microsoft Office and property management based software
• Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices
• Safely use chemicals, paint, and general cleaning supplies\
• Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart

About the Benefits of joining the Mill Creek Team

• Competitive compensation
• Comprehensive medical, dental and vision
• Employer sponsored short and long term disability, Life and ADD insurance
• 401k with employer matching
• Paid time off benefits: Vacation, Sick, Holidays