Service Technician II/III

Serendipity Recruiting; Town of Hammond (WI); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Vision and Dental

401k with match

Paid time off

Life Insurance

Employee discount programs

Job summary

Serendipity Recruiting is hiring Service Technicians to join a nationwide HVAC equipment rental team. Roles range from entry level to senior technicians, with opportunities to service, install, and maintain portable A/Cs, chillers, heaters, and generators.

The position requires coordination of delivery, setup, and servicing, with on-call and travel as needed. Benefits include health and 401k programs, paid time off, and career growth potential.

Qualifications

• Minimum 0-5 years experience in HVAC service or related field.
• Willingness to travel and work on-call during peak seasons.
• Pass a DOT physical and drug test; valid driver’s license with clean MVR.
• Ability to lift up to 50 lbs and follow safety procedures.

Responsibilities

• Coordinate delivery, installation, and servicing of rental HVAC equipment.
• Process customer orders from sales or branch manager for timely fulfillment.
• Deliver exceptional customer experiences to foster repeat business.
• Install and connect heating equipment to gas sources and set up ducts.
• Use PPE and fall protection; perform startup and basic repairs.
• Retrieve equipment post-rental and document returns for storage.
• Recondition equipment per instructions and inspect for transport.
• Senior techs diagnose refrigerant issues and assist installations.

Skills

Customer service

Communication

Mechanical knowledge

Education

High school diploma or GED

HVAC certificate (2-year preferred)

Universal Refrigeration Certificate

Tools

Microsoft Office

MRP or rental software

Job description

Full time | Serendipity Recruiting | United States

Work Experience 1-3 years

HVAC

$20-30+ HOUR / DOE

City Hammond

State/Province Louisiana

70401

Job Information

Job Description

Our client provides innovative cooling, heating, dehumidification, and power solutions for our customers nationwide. They rent out a vast array of equipment, including portable air conditioners, chillers, heaters, and generators, helping clients save time and money while enhancing their operations and memorable events.

Our client is immediately hiring Service Technicians to join their dynamic team, all levels available starting at Entry Level up to Senior Technicians.

What you’ll do:

• As a representative of our client, you will coordinate the delivery, installation, and servicing of our rental equipment.
  
• Process customer orders received from sales or the branch manager, ensuring timely fulfillment and delivery.
  
• Deliver exceptional customer experiences that foster repeat business.
  
• Install and connect heating equipment to natural gas or propane sources and set up flexible duct-work for temporary applications.
  
• Utilize appropriate PPE and fall protection at all times to ensure safety.
  
• Perform initial equipment startup and necessary service repairs, and retrieve equipment from customer locations upon rental completion.
  
• Conduct equipment reconditioning per established work instructions and document returned items, ensuring proper storage in the branch warehouse.
  
• Higher-level technicians will clean, troubleshoot, and repair air-cooled chillers and large tonnage HVAC equipment, including diagnosing refrigerant circuit issues and supporting installations.
  

Work Schedule:

• This position may require working a rotating on-call schedule and being available for evenings, weekends, and holidays during peak seasons. Travel may also be necessary. Overtime and double-time pay rates apply for applicable hours worked.
  

Join the team of dedicated professionals and contribute to the success of our HVAC operations while advancing your career in a fast-paced environment!

Requirements

We’re looking for the following skills/experience:

• Experience levels ranging from 0-5 years are welcome.
  
• A high school diploma or GED is required; a 2-year HVAC certificate or Universal Refrigeration Certificate is preferred for higher-level technicians.
  
• Proficiency with Microsoft Office products; familiarity with MRP or rental software is an advantage.
  
• Must pass a DOT physical and drug test to operate company vehicles.
  
• Valid driver’s license with a satisfactory motor vehicle report (MVR).
  
• Candidates must be willing to undergo a background check prior to employment
  
• Ability to lift/move up to 50 lbs. using safe lifting practices.
  
• Strong customer service aptitude, effective communication skills, and mechanical knowledge.
  
• A willingness to learn and develop within the company.
  
• Full-time positions with overtime and weekend opportunities
  
• Competitive hourly pay with quarterly bonus opportunities
  
• Health, Vision, and Dental Insurance
  
• Life Insurance
  
• 401k with company match
  
• Paid time off (vacation, sick days, holidays)
  
• Career development and advancement potential
  
• Employee discount programs
  

We are committed to delivering a rewarding experience to our customers and a stimulating career environment for our employees.

Serendipity Recruiting is an Equal Opportunity Employer.