Service Technician II

Genuine Parts Company; Portland (OR); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

Genuine Parts Company in Portland, OR is seeking a Service Technician II to repair, service and build hydraulic, fluid power, electrical, and mechanical systems. You may guide less experienced technicians and interact with customers on technical questions and quotes.

The role requires 3–5 years of shop experience and a high school diploma or GED, with the ability to lift heavy components and work overtime or weekends. Competitive benefits apply.

Qualifications

• Requires a high school diploma or GED.
• Three to five years of shop experience or equivalent.
• Reads hydraulic schematics and related diagrams.
• Operates shop equipment safely and effectively.
• Works independently or in a team with minimal supervision.

Responsibilities

• Perform maintenance on customer products in the service shop.
• Disassemble, clean, inspect, and repair components.
• Diagnose systems and propose solutions to customers.
• Prepare job forms with parts and work required.
• Design, fabricate, machine, and weld parts as needed.
• Assemble and test repaired equipment for shipment or storage.
• Assist customers by answering technical questions and providing quotes.

Skills

Read hydraulic schematics

Strong communication

Basic mechanical knowledge

Operate shop equipment safely

Independent work

Team collaboration

Education

High school diploma or GED

Tools

None

Job description

SUMMARY:

Under general supervision, the Service Technician II repairs, services, and builds standard and custom systems for hydraulic, fluid power, electrical, and mechanical systems. The Service Technician II may provide guidance to less experienced Service Technicians.

JOB DUTIES

• Performs maintenance on assigned customer products that come through the service shop.
• Disassembles, cleans, and inspects system components for repair.
• Diagnoses system components and recommends a solution to the customer.
• Prepares job form listing parts and works necessary to perform the repair.
• Designs, fabricates, machines, and welds parts and components.
• Repairs hydraulic, fluid power, electrical, and mechanical systems. and other related items.
• Assembles new and repaired equipment.
• Tests repaired equipment for performance and prepares for shipment or long-term storage.
• Assist customers by answering specific technical questions to help the customer understand the work to be done.
• Responds to customer inquires regarding products, provides quotes, and handles order entry. Due to experience & training, may handle more challenging inquires.
• Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
• Assists less experienced Service Technicians with addressing customer needs.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE

• Typically requires a high school diploma or GED
• Three (3) to five (5) years of shop experience or an equivalent combination.

KNOWLEDGE, SKILLS, ABILITIES

• Ability to read hydraulic schematics.
• Strong communication skills required.
• Basic mechanical knowledge.
• Ability to operate shop equipment safely.
• Ability to work independently or in a team environment with minimal supervision.

PHYSICAL DEMANDS:

• Push/pull up to 100 pounds
• Lift/carry up to 100 pounds
• Lift bulky objects
• Neck rotation, trunk rotation, stair climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, reach and lift, ladder climb and carry, crawling.
• Working conditions may be indoor and/or outdoor. Noise level may be loud at times.
• Ability to work overtime and weekends.

LICENSES & CERTIFICATIONS:

• Valid Driver's License.

COMPANY INFORMATION:

Motion offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.

Please keep in mind that this is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. It also does not consider other components that make up the total rewards package for the position. If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

• Pay: $24.60 - $32.02 /hour

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.