Service Technician I

Cove Property Group; Easton (MD); On-site; USD 30,000 - 32,000; Full time

Job summary

Cove Property Group in Easton, MD is seeking a Service Technician I to repair, maintain and prepare residences for occupancy. You will handle maintenance tasks across HVAC, electrical, plumbing, and carpentry, contribute to capital upgrades, and deliver strong customer service.

A high school diploma is required; HVAC certification is preferred. Availability for on-call emergencies and a valid driver's license with a personal vehicle are required. Yardi experience is a plus.

Qualifications

• Required, high school diploma or equivalent.
• Preferred HVAC certification.
• Preferred skills in HVAC, plumbing, electrical, and carpentry.
• Required, availability for on-call emergency response outside of standard hours.
• Required, valid driver’s license and personal vehicle.
• Clear and effective communication skills.
• Ability to present a positive, professional image.
• Yardi software experience is a plus.

Responsibilities

• Adhere to organizational guidelines and procedures, maintaining ethics and integrity.
• Provide professional customer service to residents, vendors and team members.
• Respond to and complete maintenance service requests including repairs listed.
• Perform maintenance tasks across HVAC, electrical, plumbing, carpentry.
• Maintain workspace and follow safety procedures.
• Participate in on-call duties as required.
• Assist with occupancy preparations and capital upgrades.

Skills

HVAC

Plumbing

Electrical

Carpentry

Education

High school diploma or equivalent

Tools

Yardi

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Manual Labor Easton, MD, US

2 days ago Requisition ID: 1324

Salary Range: $22.00 To $23.00 Hourly

The Cove Mission Statement

Cove Property Management is dedicated to providing top level customer service while managing income-producing properties, enhancing operating performance, and increasing value for investors through dedicated property management.

Position Overview

The Service Technician I is entrusted with a range of responsibilities, including attending to repair requests, conducting preventative maintenance, preparing residences for occupancy, managing property services, implementing capital upgrades, and playing a pivotal role in team development and training. A strong emphasis is placed on problem-solving and delivering outstanding customer service.Allfederal, state, and local regulations are expected to be followed accordingly.

Key Responsibilities

• Policy Adherence:
  
  
  
  • Comply with organizational guidelines and procedures, demonstrating ethical, tactful behavior, and integrity.
  
  
  • Takes ownership and accountability for decisions, actions and consequences.
  
  
  • Uses, maintains, and stores work material safely, responsibly and properly.
  
  
  • Observes and enforces company values, goals, and the Cove vision statement to KNOW IT, OWN IT and SHOW IT.
  
  
  
  


• Communication:
  
  
  
  • Engage in clear, direct, and honest communication.
  
  
  • Provides professional and courteous customer service to all customers, residents, prospects, vendors, and team members consistently.
  
  
  • Collaborates effectively with team members.
  
  
  • Follows verbal and written instructions from supervisors.
  
  
  • Clearly communicates with supervisor when supply stock is low.
  
  
  
  


• Service Execution:
  
  
  
  • Demonstrates appropriate job knowledge by identifying and responding to problems effectively and accurately.
  
  
  • Efficiently handles service requests, such as, but limited to clogged drains and toilet repairs, outlet and light fixture replacement, blind replacements, installation of new appliances, door hardware replacement, drywall repairs, painting and more.
  
  
  • Performs various maintenance skills including HVAC, electrical, plumbing, carpentry repairs, appliance repairs, painting, apartment turnover assistance, and general upkeep.
  
  
  • Maintains shop cleanliness.
  
  
  • Performs on-call duties as required.
  
  
  • Responds promptly to work order requests.
  
  
  • Performs inclement weather duties as required.
  
  
  
  

Professional Qualifications and Training

• Professional Development: Must complete upon hire: Fair Housing, Preventing Harassment, and other Core Courses as assigned.

Preferred Qualifications

• Required, high school diploma or equivalent.


• Preferred HVAC certification.


• Preferred skills in HVAC, plumbing, electrical, and carpentry.


• Required, availability for on-call emergency response outside of standard hours.


• Required, valid driver’s license and personal vehicle.


• Clear and effective communication skills.


• Ability to present a positive, professional image.


• Yardi software experience is a plus.

Physical Requirements

• The role requires physical agility for property movement, lifting of up to 50lbs, and the ability to engage in various physical activities necessary for maintenance tasks, which includes but is not limited to steps, stairs, climbing, maneuvering around the grounds, sitting, squatting, and bending.