Service Technician I

Seneca Niagara Falls Gaming Corporation; City of Niagara Falls (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

Seneca Niagara Falls Gaming Corporation seeks a Service Technician I to perform exterior labor and maintenance of casino/hotel buildings and grounds, following company policies and internal controls. The role includes groundskeeping, light repairs, and assisting with engineering tasks, with a $1,500 sign-on bonus.

Responsibilities include receiving shipments, moving equipment, helping with event setups, and maintaining safety and cleanliness across all public areas.

Qualifications

• Must be 18 years of age or older.
• Experience in carpentry, electrical, plumbing or HVAC is helpful.
• Ability to initiate and complete work orders.
• Must possess and maintain a valid driver's license with acceptable driving record.

Responsibilities

• Maintain and clean the building grounds such as sweeping lots, removing snow, mowing grass and watering the shrubbery and grass.
• Keep public areas around facilities free of litter and debris (parking lot and outside main entrance).
• Empty garbage and smoker's receptacles on the property.
• Perform routine maintenance tasks at the casino daily.
• Receive all incoming shipments at the casino/hotel site.
• Responsible for all equipment and supply movement throughout all facilities.
• Support all special event equipment needs.
• Assist with table layout, of removing or moving gaming tables to specified locations.
• Assist with all engineering duties including mechanical plumbing, heating and air conditioning; assist painter and carpenter as needed.
• Work independently without direct supervision.
• Maintain a current understanding of all policy and guidelines regarding information security.

Skills

Communication skills

Written communication

Customer service

Problem solving

Education

Experience in carpentry, electrical, plumbing or HVAC

Job description

The Service Technician I shall be responsible for outside labor duties and maintenance of the casino/hotel buildings and grounds. All duties are to be performed within the guidelines of the Seneca Gaming Corporation's policies and procedures, Internal Control Standards and objectives.

This position is eligible for a $1,500 sign-on bonus!* *

Great teams make the #Best8Hours of your day. At Seneca Resorts & Casinos, we work hard, celebrate often, and build a culture people actually want to be part of.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

1. Maintain and clean the building grounds such as sweeping lots, removing snow, mowing grass and watering the shrubbery and grass.
2. Keep public areas in and around the facilities free of litter and debris (meaning parking lot and outside main entrance.)
3. Empty garbage and smoker's receptacles on the property.
4. Perform routine maintenance tasks at the casino daily.
5. Receive all incoming shipments at the casino/hotel site.
6. Responsible for all equipment and supply movement throughout all facilities.
7. Support all special event equipment needs.
8. Assist with table layout, of removing or moving gaming tables to specified locations.
9. Assist with all engineering duties including but not limited to mechanical plumbing, heating and air conditioning. Shall assist painter and carpenter as needed.
10. Work independently without direct supervision.
11. Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy. Understand and comply with all information security policies and procedures at all times.
12. Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times. Maintain a professional work environment with supervisors, managers and staff.
13. Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies.
14. Must complete all required SGC Training programs within nine (9) months from commencement of employment.
15. Attend all necessary meetings.
16. Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by a 24-hour schedule.

QUALIFICATIONS/REQUIREMENTS:

Education/Experience:

1. Must be 18 years of age or older upon employment.
2. Experience in the technical fields of carpentry, electrical, plumbing and heating/air conditioning would be helpful.
3. Ability to initiate and complete work orders.
4. Must possess and maintain a valid driver's license and be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.

Language Skills and Reasoning Ability:

1. Must possess excellent communication skills.
2. Ability to write routine correspondence and to speak effectively to the public, employees and customers.
3. Must have the ability to deal effectively and interact well with the customers and employees.
4. Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.

Physical Requirements and Work Environment :

1. Must be able to stand, walk, and move through all areas of the casino/hotel.
2. Must be able to work with standard tools of the trade.
3. Must be able to work in all weather conditions.
4. Must be able to lift up to fifty (50) pounds.
5. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.

Salary Starting Rate:

$19.84 Compensation is negotiable based on experience and education.

Each position has varying minimum qualifications. In the absence of fully qualified candidates, some requirements may be waived.