Service Technician - HVAC III

MSS Solutions, LLC; Zebulon (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

MSS Solutions, LLC is hiring a Service Technician – HVAC III in Zebulon, NC. The role focuses on assisting senior technicians, performing preventive maintenance contracts, and troubleshooting a range of light commercial HVAC equipment.

The ideal candidate brings extensive HVAC knowledge, EPA certification, and the ability to read schematics and mechanical drawings. Excellent communication and safety practices are essential for success.

Qualifications

• Universal EPA certification.
• At least 15 years experience in HVAC.
• Read mechanical drawings and equipment specs.
• Troubleshoot high/low‑voltage electrical systems; read wiring schematics.
• Knowledge of large unitary packaged equipment >25 tons and related systems.

Responsibilities

• Assist the Senior HVAC technicians.
• Perform preventative maintenance contracts.
• Troubleshoot, repair, and maintain light commercial equipment.
• Perform scheduled maintenance like belts/filters; identify anomalies.
• Log equipment conditions and update project records.
• Understand DX equipment up to 25 tons and related components.
• Communicate with team leads, staff, and customers.
• Complete paperwork accurately and on time.

Skills

Electrical troubleshooting

Reading wiring diagrams

Customer communication

Safety compliance

Education

15+ years experience

EPA Universal Certification

Tools

Large unitary packaged equipment

DX equipment knowledge

VRF systems

Electrical systems diagnosis

Job description

As a result of our phenomenal growth, MSS Solutions, LLC has an opening for a Service Technician – HVAC III. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!

A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.

The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.

Role and Responsibilities

• Assist the Senior HVAC technicians.
• Perform preventative maintenance contracts.
• Troubleshoot, repair, and maintain light commercial equipment.
• Perform scheduled maintenance such as replacing belts/filters and identify anomalies in HVAC equipment.
• Log HVAC equipment such as refrigerant circuit, electrical circuit, condition of equipment, etc.
• Ability to braze, leak checks, and the evacuation process.
• Understands the commercial DX equipment up to/over 25 tons, intake/exhaust fans, split systems, heat pumps, water source heat pumps, min-splits, electric motor controls, etc.
• Communicate with Team Lead, Coordination Staff, Sales Staff, and customers.
• Complete equipment log sheets for Project Managers and upload them into the database.
• Complete assigned tasks with minimal call-backs
• Be responsive to supervisor and dispatcher.
• Complete all paperwork in an accurate and timely manner.
• Abide by basic safe work practices.
• Take care of and maintain company tools and company vehicle.
• Other such duties and responsibilities as assigned by the company from time to time.

Qualifications and Requirements

• Universal EPA certification
• At least 15 years experience
• Ability to understand mechanical drawings and equipment specifications
• Ability to troubleshoot complex high and low-voltage electrical systems. Expert ability to read wiring schematics.
• Has a thorough understanding of various equipment to include large unitary packaged equipment over 25 tons, SWUD units, VRF, basic air-cooled chillers, semi-hermetic compressors, dehumidification equipment, complex specialty equipment, air handlers of all types, simple boilers, cooling towers, water pumps, valves, actuators, and VFD's.
  • Proficient with troubleshooting, repairing, and maintaining all components of the above equipment.
  • Complete understanding of the sequence of operation and control strategies for the above equipment
• Thorough understanding of airflow for variable air volume systems. Must understand duct design for these systems and control strategy.
• Understanding of DDC control components and pneumatic systems
• Demonstrated experience in understanding basic refrigerant cycle, various heating components, and air distribution systems.
• Ability to communicate with customers and explain complex technical issues in laymen's terms
• Valid driver's license and acceptable driving record
• Must successfully pass a background check and drug test.
• Physical Demands: Occasional sitting, frequent stooping, crouching, kneeling, balancing and climbing. Constant standing, walking, reaching and gripping. Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Must be able to talk and hear. Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
• Material Handling: Frequent lifting up to 50 lbs. and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC).

Work Environment: Exposure to weather, extreme heat or cold, high noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposure places.

At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:

MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.