Service Technician - HVAC

Field Plumbing & Heating; Kalamazoo (MI); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

Health, Dental & Vision coverage

401(k) with 4% match

Paid vacation & holidays

Sick time & holidays

Family-oriented culture

Job summary

Field Plumbing & Heating in Kalamazoo, MI is seeking an experienced Service Technician - HVAC to maintain and repair residential and light commercial systems. You’ll diagnose issues, deliver durable solutions, and uphold high customer service standards in a steady, year-round workload.

Competitive hourly pay, $35–$43 depending on experience, plus benefits including health, dental & vision, a 401(k) with 4% company match, paid vacation and holidays, and a family-focused culture that values your

Qualifications

• 3+ years residential service experience.
• EPA Universal License required.
• NATE certified preferred.
• Certificate of completion from HVAC technical school preferred.
• Ability to read and interpret wiring diagrams and blueprints.
• Experience making repair and replace decisions.
• Advanced customer service skills.
• Demonstrate leadership willingness and responsibility.

Responsibilities

• Perform maintenance and repairs on a wide range of residential and light commercial HVAC systems.
• Diagnose issues efficiently and deliver high-quality, long-lasting solutions.
• Follow company standards to ensure a consistent, top-tier customer experience.
• Communicate clearly with customers, building trust and confidence in your work.
• Provide input to leadership on technical training opportunities to keep skills sharp.
• Share feedback on inventory needs and parts usage to keep jobs running smoothly.
• Contribute ideas on pricing and service improvements based on real field experience.
• Take pride in your work while operating with independence and professionalism.

Skills

Customer service

Leadership willingness

Troubleshooting techniques

Wiring diagrams reading

Residential HVAC experience

Driver's license

Education

HVAC Technical School certificate

Job description

Service Technician - HVAC

Field Plumbing & Heating is a third-generation, family-owned company that's been serving Southwest Michigan for over 65 years-and we're still growing. We've built our reputation on doing things the right way: taking care of our customers, investing in our people, and creating a team environment where you're respected, supported, and set up to succeed.

If you're a skilled HVAC Tech looking for steady work, strong pay, and a company that actually values your time and experience, this is the place.

Pay: $35.00 - $43.00/hour Depending On Experience

Why You'll Want to Work Here

• Reliable, steady workload - no worrying about hours
• Competitive pay that reflects your experience
• Health, Dental & Vision - 75% covered for you and your dependents
• 401(k) with 4% company match
• Paid vacation, sick time & holidays
• Family-oriented culture - you're not just a number here
• Supportive team that has your back in the field
• Consistent, year-round work (no slow seasons)

What You'll Be Doing

• Perform maintenance and repairs on a wide range of residential and light commercial HVAC systems
• Diagnose issues efficiently and deliver high-quality, long-lasting solutions
• Follow company standards to ensure a consistent, top-tier customer experience
• Communicate clearly with customers, building trust and confidence in your work
• Provide input to leadership on technical training opportunities to keep skills sharp
• Share feedback on inventory needs and parts usage to keep jobs running smoothly
• Contribute ideas on pricing and service improvements based on real field experience
• Take pride in your work while operating with independence and professionalism

What We're Looking For

• 3+ years residential service experience
• Valid driver's license and insurable driving record
• EPA Universal License required
• NATE certified preferred
• Certificate of completion from a HVAC Technical School preferred
• Ability to read and interpret wiring diagrams and blueprints.
• Be familiar with a wide range of equipment and troubleshooting techniques.
• Experience making repair and replace decisions.
• Advanced customer service skills.
• Demonstrate willingness to accept responsibility and leadership roles.
• Knowledge of basic sheet metal practices.
• Knowledge of air balancing principles and techniques.

Candidates will be required to pass a background check and drug screening upon being given a conditional offer of employment