Service Technician - Home Remodeling

Mad City Windows; Fort Lauderdale (FL); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Mileage reimbursement

Medical, dental, life and disability insurance plans

Paid Holidays and Paid Time-Off

Competitive 401(k) retirement savings plan

Company wellness incentives

Job summary

Mad City Windows is looking for a Field Service Technician to provide installation and repair services for our clients in Fort Lauderdale, Florida. The ideal candidate will have proven experience in window and door installation, exceptional customer service skills, and proficiency in troubleshooting.

This is a full-time, on-site W2 position offering competitive benefits including mileage reimbursement, medical and dental plans, and paid time-off. Bilingual skills in Spanish and English are a plus.

Qualifications

• Proven experience in window and door installation and general home construction knowledge.
• Some experience in glass reglazing is preferred; additional training can be provided.
• Valid driver’s license and auto insurance required.

Responsibilities

• Learn processes and quality standards to deliver A+ customer service.
• Travel to customers' homes for product installations or repairs.
• Prepare detailed reports of services performed.

Skills

Window and door installation

Customer service skills

Problem-solving skills

Bilingual (Spanish and English)

Tools

Own truck and tools

Job description

Field Service Technician - Home Remodeling

$20.00/hr to $25.00/hr

What We Offer

• Mileage reimbursement
• Medical, dental, life and disability insurance plans
• Paid Holidays and Paid Time-Off
• Competitive 401(k) retirement savings plan, matched by Renuity
• Company wellness incentives

Key Requirements

• Must have proven experience in window and door installation and general home construction knowledge
• Some experience in glass reglazing is required but additional training can be provided
• Experience in bath, plumbing, or handyman experience
• Own truck and tools
• Valid driver’s license and auto insurance required
• Bilingual skills in both Spanish and English – a plus
• Excellent customer service skills
• Problem‑solving and troubleshooting skills

About This Role

• Learn our processes and quality standards to deliver A+ customer service
• Travel to our customer’s homes to install new products or repair existing products
• Take preventative measures, and elevate any customer issues to the Service Department
• Fill out detailed reports and keep records on services that have been performed
• Explain issues with equipment and repairs to customers
• Lift and/or move equipment weighing up to 50 lbs. without assistance
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Type: W2 position, Full‑time, Field - On‑site

Office Location: 3801 SW 30th Avenue, Fort Lauderdale, FL 33312

Equal Opportunity Employer. Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all team members. If you have a disability under the Americans with Disabilities Act or a similar law, or need a religious accommodation, please contact [e-mail].