SERVICE TECHNICIAN (FULL TIME)

Canteen North America; Village of New Hyde Park (NY); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Internal Employee Referral Bonus Avail

Job summary

Canteen North America is seeking a SERVICE TECHNICIAN to service and repair specialty coffee equipment for customer locations in New Hyde Park, NY. The role focuses on preventive maintenance and timely repairs to keep equipment operating reliably.

Responsibilities include diagnosing mechanical, electrical, hydraulic, and plumbing issues, responding to service calls, testing and calibrating equipment, and clearly communicating repair recommendations to customers.

Qualifications

• Previous technical experience in specialty coffee and water equipment is required.

Responsibilities

• Perform preventive maintenance, inspections, and repairs on specialty coffee equipment at customer locations to ensure reliable operation and minimize downtime.
• Diagnose and resolve mechanical, electrical, hydraulic, and plumbing issues, accurately identifying equipment problems and completing necessary repairs.
• Respond promptly to service calls and equipment-down situations, providing efficient, professional support to restore equipment to working condition.
• Test, calibrate, and evaluate equipment after service or repairs to verify proper performance, functionality, and operational standards.
• Build strong relationships with customers by clearly communicating repair recommendations, maintenance needs, and best practices for proper equipment care.

Skills

Coffee equipment experience

Job description

• We are hiring immediately for full time SERVICE TECHNICIAN positions.
• Location: Coffee Distributing Corp - 200 Broadway, New Hyde Park, NY 11040. Note: online applications accepted only.
• Schedule: Full time schedule. Monday through Friday; 7:00 am to 3:30 pm. Further details upon interview.
• Requirement: Previous technical experience in specialty coffee and water equipment required.
• Pay Range: $28.00 per hour to $33.00 per hour.
• Additional Job Duties and Responsibilities:
• Perform preventive maintenance, inspections, and repairs on specialty coffee equipment at customer locations to ensure reliable operation and minimize downtime.
• Diagnose and resolve mechanical, electrical, hydraulic, and plumbing issues, accurately identifying equipment problems and completing necessary repairs.
• Respond promptly to service calls and equipment-down situations, providing efficient, professional support to restore equipment to working condition.
• Test, calibrate, and evaluate equipment after service or repairs to verify proper performance, functionality, and operational standards.
• Build strong relationships with customers by clearly communicating repair recommendations, maintenance needs, and best practices for proper equipment care.
• Internal Employee Referral Bonus Available

About Canteen

About Canteen: Canteen brings break time to everyone. We combine food, service, and experience backed by industry‑leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.

Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.

Come for the job, stay for the career. We are Canteen.

Job Summary

Repairs, maintains and assists in the installation of vending machines and equipment.

Essential Duties and Responsibilities

• Responds to dispatch calls for machine repairs using company-owned vehicle.
• Calls on existing customers to determine adequacy of service; listens to and resolves service complaints.
• Visually inspects and listens to machines to determine causes of malfunctions; dismantles machines to gain access to problem area.
• Inspects parts to detect wear, misalignment or other problems; removes and replaces worn or defective parts; repairs broken parts; realigns and adjusts components; tests machine operation following repair.
• Reviews inventory and orders parts; ships and receives machines; maintains equipment inventory.
• Prepares machines for installation at accounts; assists in installations and removals.
• Sets up and operates mechanical equipment and small hand tools, such as drills, grinders and welding torches, for machine repair.
• Performs other duties as assigned.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates At Canteen Are Offered Many Fantastic Benefits

Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Canteen maintains a drug‑free workplace.