Service Technician (Flag)

Mac Haik Enterprises; Houston (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) with company match

Opportunities for advancement

Great culture

5 day work week

Job summary

Mac Haik Toyota in League City, TX seeks a Service Technician (Flag) to perform vehicle service and repair work to dealership and factory standards.

The role requires diagnosing issues, performing maintenance, and staying current with diagnostics and safety protocols while focusing on customer satisfaction and quality workmanship. ASE certification and mechanical training strongly favored; a valid license and pre-employment screening are required.

Qualifications

• High School diploma or equivalent required or equivalent experience.
• Vocational trade school or equivalent experience preferred.
• ASE certification strongly preferred for preferred candidate.
• Valid driver's license and clean driving record required.
• Authorization to work in the USA.

Responsibilities

• Perform vehicle maintenance and repairs as outlined on repair orders to standards.
• Diagnose cause of malfunctions and determine required repairs.
• Maintain knowledge of vehicle systems and stay current on diagnostics.
• Communicate with parts department to obtain needed parts.
• Save and tag parts if under warranty or requested by customer.
• Document all work performed on the repair order.
• Ensure safety, quality workmanship and customer satisfaction.
• Supervise apprentice technicians as assigned.
• Adhere to shop policies and stay current with training.

Skills

Diagnose and repair vehicles

Dependable work habits

Education

High School diploma or equivalent

Vocational trade school or equivalent experience

ASE certification strongly preferred

Job description

Mac Haik Toyota in League City, TX, has served the League City, Pearland, Friendswood, Texas City and Dickinson, TX, areas as a locally owned and operated new and used car dealership. Mac Haik Toyota is one of the leading Toyota dealerships in Texas, and we make it our mission to make all our customers feel as if they're a member of our small-town family.

Service Technician (Flag)

The Service Technician (Flag) position performs vehicle service and repair work as assigned in accordance with dealership and factory standards. The Service Technician (Flag) is responsible for maintaining the requisite technical knowledge and skill to efficiently and accurately repair vehicles.

Skills / Qualities Preferred Include

• ASE certification (any)
• 2 years minimum automotive repair experience
• Toyota / Lexus certification preferred
• Ability to properly diagnose and repair vehicles
• Good attendance and dependable work habits

Essential Duties And Responsibilities

• Perform vehicle maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive customer loyalty.
• Diagnose cause of malfunction and repair; determine any additional needed repairs.
• Maintain and develop technical knowledge of vehicle systems including, but not limited to: drivability, electrical, major engine mechanical, A/C, brakes, suspension, transmission, OBD-II and general vehicle maintenance systems.
• Communicate with parts department to obtain needed parts.
• Save and tag parts if the job is under warranty or if requested by the customer.
• Notify service advisor immediately if additional repair is required or not needed.
• Notify service advisor immediately if repairs can't be completed within time promised.
• Document all work performed on the RO including recording cause of failure.
• Maintain the highest possible standards of workmanship; perform quality checks.
• Road-test vehicles when required or refer to the test technician.
• Supervise work of any apprentice technicians as assigned.
• Ensure that customers' cars are kept clean and are only driven for business purpose.
• Keep shop area neat, clean; must account for all dealership-owned tools at all times.
• Stay current in the latest diagnostic methods and service techniques across a number of brands; stay informed of latest bulletins, service manuals and other service publications.
• Participate in service training activities; attend factory-sponsored training classes.
• Communicate regularly with service advisor/dispatcher to confirm repair order information and diagnostic information.
• Meet customer service standards by achieving above district' customer service information CSI scores.
• Follow established safety protocols; report any shop equipment in improper working condition; immediately report safety incidents.
• Understand, keep informed of, and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal and OSHA right-to-know.
• Safeguard dealership assets and customer data.
• Complete required training assigned through the company training portal.
• Adhere to consistent and reliable work schedule.
• Demonstrate ethical business practices and integrity in all interactions to uphold the Mac Haik Automotive group brand.
• Other duties as assigned.

Qualifications

• High School diploma or equivalent
• Graduate of mechanical vocational trade school or equivalent experience required
• ASE certification strongly preferred
• Valid driver's license and acceptable driving record
• Successful completion of pre-employment screening
• Authorization to work in the USA

Here's what we offer

• Medical, dental, and vision insurance plans
• 401(k) Retirement Plans with Company Match
• Opportunities for advancement
• Great culture
• 5 day work week

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.