Service Technician - Ferndale, MI

Integra-Healthcare-Equipment; Ferndale (MI); On-site; USD 19,286,000 - 30,307,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k)

Paid time off

Holiday pay

Job summary

Integra Healthcare Equipment is seeking a dependable DME Delivery Driver to service nursing homes and hospice patients across multiple states. You will drive a 16 ft box truck, stock the vehicle, and coordinate delivery schedules with patients and facilities, ensuring timely and professional service.

Responsibilities include educating caregivers and patients on safe equipment use, completing daily documentation, and handling installation, pickup, and basic maintenance of DME devices.

Qualifications

• Valid driver's license and clean driving record.
• DOT medical certification or ability to obtain one.
• Ability to lift and maneuver up to 100 lbs.
• Experience with hospital beds, respiratory equipment, or DME is a plus.
• Background check and drug screening required.

Responsibilities

• Drive a 16 ft box truck daily and keep delivery vehicle stocked.
• Contact patients to schedule deliveries and optimize routes.
• Educate caregivers/patients on safe equipment use.
• Complete required documentation daily and accurately.
• Install, pickup, and service basic DME equipment.
• Adhere to all company policies and safety guidelines.

Skills

Delivery driving

Customer service

Route planning

Equipment handling

Tools

Electronic data entry devices

Job description

Starting pay is dependent on experience. If you already have experience as a Durable Medical Equipment Delivery Driver please apply today!Why Work for Integra Healthcare Equipment?At Integra Healthcare Equipment, we are more than just a service provider—we are a dedicated team committed to enhancing the lives of patients in Nursing Homes and Hospice settings. Our mission is to deliver compassionate care by providing and supporting essential medical equipment such as bariatric equipment, support surfaces, negative pressure wound therapy, beds, specialty equipment, and more, ensuring comfort and support during critical times. We proudly service IL, MO, MI, WI, IN, MN, and FL.Here’s Why You’ll Love Being Part of Our Team:Supportive Team Culture: Join a positive, team-focused environment where collaboration and mutual respect are at the heart of everything we do.Opportunities for Growth: We believe in nurturing your career with ample opportunities for professional development and advancement.We provide all the training you need to succeed.We are committed to building a diverse and inclusive team of reliable, flexible, and compassionate professionals who align with our core values. If you’re passionate about making a difference and ready to grow with us, we’re excited to meet you!Major Responsibilities/Activities:Drive a 16 ft box truck daily; keep delivery truck stocked and organized.Contact patients by telephone to schedule deliveries and schedule routes accordingly to meet patient needs in a timely fashion when required.Communicate in a professional manner with the customer, clients, and patients effectively and efficiently while being empathetic and aware of their needs.Manage assigned routes timely to meet specific delivery time frames.Assemble medical equipment properly and educate and train caregivers and/or patients on safe equipment use. Equipment may include: hospital beds; respiratory equipment; ambulatory aids; wheelchairs; support surfaces; and additional miscellaneous equipmentEnsure all required documentation is completed accurately and submitted daily.Ability to use electronic data entry devices.Install, pickup, and service basic DME equipment.Maintain professional appearance; adhere to company dress code which includes: a clean neat uniform, steel-toed shoes, and good personal grooming and hygiene.Assist with training new employees when required.Perform any additional tasks or responsibilities as directed or delegated by management.Adhere to all company policies, procedures, and guidelines.Minimum Requirements:Must possess a valid Driver’s License without any major infractions within 3 years.Must possess, or be able to obtain, a valid DOT Medical Certification.Must be insurable and meet our insurance carrier requirements.Must be able to pass background check and drug screening.Must be able to lift and maneuver equipment that may weigh up to 100 lbs occasionally.Must be able to work afternoons, rotating weekends, and on-call rotation.Steel Toe shoes are a requirement for this position.Integra Healthcare Equipment is an Equal Opportunity Employer with a diverse employment environment. Integra Healthcare Equipment is committed to providing access and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws.Additional CommentsIntegra Healthcare Equipment offers a comprehensive benefit package including medical, dental, vision, life, and supplemental insurance plans, 401(k), as well as vacation, paid time off, and holiday pay. Integra Healthcare Equipment is a drug-free workplace. Where allowed, offers of employment will be contingent on successfully passing a criminal background check and a pre-employment drug test.