Service Technician (Diesel Mechanic)

Florida Coast Equipment; Miami (FL); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading company in the machinery industry is seeking a Parts Counter Salesperson to assist customers and service team members with parts and supplies. The ideal candidate will have proficiency in computer systems and excellent customer service skills. This full-time role involves receiving and processing parts requests and maintaining organization within the parts room.

Benefits

401(k)

401(k) matching

Health insurance

Life insurance

Paid time off

Vision insurance

Qualifications

• Computer proficiency is required.
• Team oriented and driven to provide high level of customer service.
• Very good interpersonal skills to work with customers in person and over the phone.

Responsibilities

• Receives and fills parts requests for customers both in person and via telephone.
• Helps customers with their specific needs.
• Fills customer orders from stock using a computerized system.

Skills

Customer Service

Computer Proficiency

Interpersonal Skills

Job description

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Florida Coast Equipment provided pay range

This range is provided by Florida Coast Equipment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$35.00/yr - $45.00/yr

Additional compensation types

Annual Bonus

Direct message the job poster from Florida Coast Equipment

Jason Battles, MHR, SHRM-CP (He/Him/His)

Sr Corporate Recruiter specializing in Diversity Recruiting and Human Resources

Florida Coast Equipment (FCE) is North America’s largest Kubota dealership group. We believe in fostering an environment that helps employees realize their full potential – a place where you can grow as a person and a professional. We are an Equal Opportunity Employer / Veterans / Disabled.

The role of the Parts Counter Salesperson is to assist both customers and service/internal team members in the area of parts and supplies.

Essential and Primary Duties include:

• Receives and fills parts requests for customers both in person and via the telephone
• Helps customers with their specific needs
• Fills customer orders from stock using a computerized system
• Follows all company and vendor policies and procedures
• Receives payment, makes proper change, and wrap or bag merchandize for customer.
• Advises customer on substation or modification of part when replacement is not available
• Examines returned part to determine if defective, exchanges part or refunds money
• Participates in rolling inventory checks
• Takes inventory of stock and presents an accurate count to the Parts Manager
• Responds to request for service and assistance
• Keeps Parts room clean and free of clutter.
• Greets all customers promptly and courteously as they enter the Store and begin each work day with a positive attitude

Qualifications:

• Computer proficiency is required
• Team oriented and driven to provide a high level of customer service
• Very good interpersonal skills to work with customers in person and over the phone
• Physical ability to lift 15-50 lbs

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Administrative

• Industries

  Machinery Manufacturing, Wholesale Motor Vehicles and Parts, and Motor Vehicle Parts Manufacturing

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