Service Technician - Diesel (2nd Shift)

Kenworth Sales CO; Roanoke (VA); On-site; USD 34,000 - 62,000; Full time

Benefits offered by this job

Health and Dental insurance

FSAs with FLEX Card

Group Life Insurance

Short/Long Term Disability Insurance

Voluntary Life Insurance

Corporate Holidays

Paid Vacation and Personal Leave

401(k) with company match

Voluntary Supplemental Insurance plans

Job summary

Kenworth Sales Co. is seeking a Service Technician (2nd Shift) for the Roanoke, VA area. Schedule: 3:30pm – Midnight, Monday–Friday. The role involves repairing and servicing customer equipment with focus on quality workmanship.

Ideal candidates have 2–3 years of heavy truck repair experience, a valid CDL or willingness to obtain one, and VA inspector certification or readiness to obtain it. Excellent benefits accompany this position.

Qualifications

• Minimum 2-3 years’ experience in medium and/or heavy truck repair and maintenance.
• Outstanding mechanical aptitude and skills necessary to produce top results.
• A VA State Inspector's certification or willingness to obtain it.
• A valid class A or B CDL or the willingness to obtain one.
• Personal motivation and self-reliance.
• Desire to be the driver of team success.
• Ability to operate power and hand tools and other equipment safely.
• Excellent organization and communication skills.
• High school diploma or the equivalent.
• Ability to read, write and comprehend English instructions and information.

Responsibilities

• Receives repair order assignments from Shop Foreman.
• Performs work directed in order and in a timely and thorough manner.
• Makes recommendations for additional services to customers as needed.
• Determines if further repairs should be recommended and communicates with the Shop Foreman.
• Maintains training and experience with equipment and servicing techniques.
• Attends training sessions as required by the Service Manager.
• Performs additional repairs if customer returns due to technician workmanship.
• Maintains accurate work order records of work performed and time clocked jobs.

Skills

Mechanical aptitude

Organization and communication

Motivation and self-reliance

Team-oriented mindset

Education

High school diploma or equivalent

Tools

Power tools

Hand tools

Job description

Bring your skills to the 2025Kenworth Dealer of the Year! Kenworth Sales Co., a 38-location Kenworth Sales and Isuzu truck dealership group, is looking for a Service Technician (2nd Shift) to join our Roanoke, VA team.

Salary Minimum and Maximum: $25.00 - $45.00 per hour depending on experience.

JOB SUMMARY

Schedule: 3:30pm – Midnight (Monday–Friday)

DUTIES AND RESPONSIBILITIES

• Receives repair order assignments from Shop Foreman
• Performs work directed in order and in a timely and thorough manner. Maintains superior standard of workmanship in all services performed.
• Advises Shop Foreman of any recommended changes in services ordered by the customer
• Determines if any further repairs or servicing should be recommended to the customer, and communicates such recommendations to the Shop Foreman
• Maintains a level of training and experience with specialized equipment, machinery, and servicing techniques necessary for superior servicing of the customer’s equipment
• Attends training sessions as required by the Service Manager
• Performs additional repairs as required when any piece of equipment is returned by the customer because of the Technician’s faulty workmanship
• Maintains accurate work order records of work performed and time clocked jobs.

QUALIFICATIONS

• Minimum 2-3 years’ experience in medium and/or heavy truck repair and maintenance
• Outstanding mechanical aptitude and skills necessary to produce top results
• A VA State Inspector's certification or willingness to obtain it
• A valid class A or B CDL or the willingness to obtain one
• Personal motivation and self-reliance
• Desire to be the driver of team success
• Ability to operate power and hand tools and other equipment safely
• Excellent organization and communication skills
• High school diploma or the equivalent
• Ability to read, write and comprehend English instructions and information

WORKING CONDITIONS

• This is a physically demanding position.
• Will stand six to eight hours per shift.
• Will stoop, kneel, crouch, crawl, reach, handle and feel.
• Will lift parts weighing up to 50 pounds.
• Will use hand and power tools, hoist and test equipment.
• Will be exposed to noise, vibration, dust, exhaust fumes, paint, and other hazardous and nonhazardous materials.

BENEFITS

• Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development.
• Stability – Company is financially strong with an established base of customers and is well-positioned for continued expansion.
• History of Excellence – Work for an award-winning dealership with a reputation for unsurpassed quality and customer service.
• Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans.

Veterans are encouraged to apply!

About the company

Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38dealerships in the Intermountain West and Mid-Atlantic regions.

Equal Opportunity Statement

An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.