Service Technician, Cooling Tower

Ambient Enterprises; Elmhurst (IL); Hybrid; USD 71,635,000 - 143,270,000; Full time

Benefits offered by this job

Company vehicle provided

Tools provided

Laptop/tablet provided

Cellphone provided

Paid holidays

Paid time off

Ongoing training and career dev.

Safety-focused culture

Job summary

Ambient Enterprises is seeking a skilled Cooling Tower Technician to install, maintain, troubleshoot, and repair cooling towers and related HVAC equipment for commercial and industrial facilities. The role involves field service across the region with a hybrid remote-based arrangement from Elmhurst, IL.

You will diagnose issues, perform preventive maintenance, and document service activities while prioritizing safety and customer service.

Qualifications

• High school diploma or GED required; HVAC/R trade school training preferred.
• Minimum 2 years of experience with commercial HVAC and cooling towers.
• Knowledge of cooling towers, chillers, pumps, boilers, hydronic systems.
• Valid driver's license with acceptable driving record.
• Strong communication, customer service, and problem-solving skills.
• Ability to work at heights, climb ladders, and work in varying weather conditions.
• Personal hand tools required.

Responsibilities

• Inspect, maintain, troubleshoot, and repair cooling towers, chillers, pumps, heat exchangers, and related HVAC equipment.
• Perform preventive and predictive maintenance.
• Identify cooling tower performance issues.
• Complete service documentation accurately and maintain compliance with OSHA and company safety standards.
• Communicate professionally with customers regarding repairs, maintenance, and equipment recommendations.
• Participate in an on-call rotation and respond to emergency service calls as needed.

Skills

Customer service

Problem-solving

Communication

Safety awareness

Mechanical aptitude

Working at heights

Education

HS diploma or GED

HVAC/R trade school training

Tools

Johnson Controls BAS

Siemens BAS

Honeywell BAS

Tridium BAS

Job description

We are seeking a skilled and detail-oriented Cooling Tower Technician to install, maintain, troubleshoot, and repair cooling towers, and related commercial HVAC equipment. This position services commercial, light industrial, healthcare, manufacturing, and mission-critical facilities throughout the region.

The ideal candidate is safety-focused, mechanically inclined, and experienced in diagnosing and resolving equipment issues while delivering exceptional customer service.

Why Join Us?

• Competitive pay: ($25-$50)/hour plus bonus opportunities
• Paid holidays and paid time off
• Ongoing training and career development
• Company-provided service vehicle, tools, laptop/tablet, and cellphone
• Strong commitment to safety, work-life balance, and employee growth

Key Responsibilities

• Inspect, maintain, troubleshoot, and repair cooling towers, chillers, pumps, heat exchangers, and related HVAC equipment.
• Perform preventive and predictive maintenance.
• Identify cooling tower performance issues.
• Complete service documentation accurately and maintain compliance with OSHA and company safety standards.
• Communicate professionally with customers regarding repairs, maintenance, and equipment recommendations.
• Participate in an on-call rotation and respond to emergency service calls as needed.

Qualifications

• High school diploma or GED required; HVAC/R trade school training preferred.
• Minimum 2 years of experience with commercial HVAC, cooling towers.
• Knowledge of cooling towers, chillers, pumps, boilers, hydronic systems.
• Valid driver's license with acceptable driving record.
• Strong communication, customer service, and problem-solving skills.
• Ability to work at heights, climb ladders, and work in varying weather conditions.
• Personal hand tools required.

Preferred Qualifications

• Experience with Marley, BAC, Evapco, or similar cooling tower equipment.
• Knowledge cooling tower maintenance practices.
• Experience working with BAS platforms such as Johnson Controls, Siemens, Honeywell, or Tridium.
• 401(k) with Company Match
• HSA & FSA Options
• Life and Disability Insurance
• Employee Assistance Program
• Paid Time Off and Paid Holidays
• Referral Program
• Ongoing Training and Certification Support

Schedule & Location

Full-Time | Monday-Friday
Overtime and on-call rotation required.

Location

Field-based position servicing commercial and industrial customer sites throughout the assigned territory. Hybrid remote based out of Elmhurst, IL 60126.