Service Technician – Controls II

Quality Labor Management, LLC; Asheville (NC); On-site; USD 39,950 - 50,971; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401k

Safety bucks program

Job summary

A leading labor management company in Asheville, North Carolina, is seeking an experienced technician specializing in building automation systems. This role requires at least five years of hands-on experience in diagnosis and repair, with responsibilities including device testing, project management, and ensuring customer satisfaction. The ideal candidate will have expertise in various control systems and a strong background in customer relations. Competitive pay is offered in addition to benefits such as medical insurance and 401(k).

Qualifications

• Minimum of five (5) years experience in controls field.
• Must possess hand tools.
• Valid driver’s license and acceptable driving record required.

Responsibilities

• Conduct device testing and program downloading.
• Handle customer relation issues effectively.
• Document work performed and maintain electronic databases.

Skills

Diagnosis and repair of building automation systems

Knowledge of electronic or digital controls systems

Customer relations management

Ability to interpret control drawings

Hardware installation and software programming

Project management skills

Physical stamina

Tools

Niagara platform

Johnson Controls

Trane

Honeywell Building Management Systems

Job description

City and State

Asheville, North Carolina

Job Summary

Benefits

Benefits Offered: Medical Insurance | Dental Insurance | Vision Insurance | Paid Time Off | 401k | Safety bucks program!

Pay Range

$29 to $37 per hour

• Must have a minimum of five (5) years demonstrated experience in diagnosis and repair of building automation and controls systems.
• Demonstrated ability and knowledge of a variety of electronic or digital controls systems with ability to test and make modifications in a variety of controls software system languages.
• Responsible for device testing (end-to-end), program downloading, equipment start-up and operations.
• Handle all day to day and escalated customer relation issues.
• Ability to interpret control drawings, plans and sequence of operations.
• Capable of hardware installation, software programming, diagnosis and repair of DDC systems at customer locations. Must be capable of performing preventive maintenance, modifications and repairs as outlined contractually or at the customer’s request.
• Ability to interface and consult with the customer during site assessments. Ability to recognize and assist with the development of client proposals for retrofits, upgrades or improvements to existing controls systems.
• Manage all aspects of small projects without the support of the Project Manager.
• Ability to represent the company to commercial, industrial and institutional customers.
• Ability to interface and communicate with customers to ensure a high level of customer satisfaction.
• Effectively documents work performed by completing necessary paperwork on each job to include: entering daily time, detailing scope of service progression, and maintaining an electronic database.
• Maintain customer satisfaction for continual company growth.
• Inventories parts, materials and labor per job.
• Willing to participate in company training and self-study to improve and maintain technical proficiency in program platforms.
• Complies with all company safety policies.
• Other such duties and responsibilities as assigned by the Company from time to time.

• Successful candidate(s) will possess a with a minimum of five (5) years of controls field experience. Programming capabilities may include, but not be limited to: Niagara platform, Johnson Controls, Trane and Honeywell Building Management Systems.
• Must be able to follow verbal and written instructions.
• Must be able to carry and move equipment and tools weighing up to 40 pounds.
• Must be able to work on lifts and ladders.
• Must possess hand tools.
• Physical Demands: Occasional sitting, frequent stooping, crouching, kneeling, balancing, and climbing. Constant standing, walking, reaching and gripping. Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to talk and hear. Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
• Material Handling: Frequent lifting up to 50 lbs. and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
• Valid driver’s license and acceptable driving record required.
• Must successfully pass a background check & drug test.

Position Number

26409

Quality Labor Management (QLM) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, transgender status or sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. The Company complies with applicable Federal state and local laws governing nondiscrimination in employment in every location in which the company has facilities.