BAS Controls Service Technician (Relocation assistance provided)

MSS Solutions, LLC; Charlotte (NC); On-site; USD 50,000 - 80,000; Full time

Job summary

MSS Solutions, LLC is seeking experienced professionals in Charlotte, NC, for roles involving diagnosis and repair of building automation systems. The successful candidates should have a minimum of five years of controls field experience, knowledge of electronic controls systems, and strong customer service skills. Physical requirements include the ability to lift and move equipment. The position offers exposure to varied work environments and the potential for ongoing training in program platforms.

Qualifications

• Minimum of five years of demonstrated experience in diagnosis and repair of building automation.
• Strong knowledge of various electronic control systems.
• Valid driver's license with an acceptable driving record.

Responsibilities

• Perform device testing and equipment start-up operations.
• Interpret control drawings and plans.
• Document work performed on each job thoroughly.

Skills

Diagnosis and repair of building automation

Knowledge of electronic controls

Customer service skills

Ability to follow instructions

Physical stamina for lifting and moving equipment

Education

High School Diploma or Equivalent

Tools

Hand tools

Job description

Role and Responsibilities

• Must have a minimum of five (5) years demonstrated experience in diagnosis and repair of building automation and controls systems.
• Demonstrated ability and knowledge of a variety of electronic or digital controls systems with ability to test and make modifications in a variety of controls software system languages.
• Responsible for device testing (end-to-end), program downloading, equipment start‑up and operations.
• Ability to interpret control drawings, plans and sequence of operations.
• Capable of hardware installation, software programming, diagnosis and repair of DDC systems at customer locations. Must be capable of performing preventive maintenance, modifications and repairs as outlined contractually or at the customer’s request.
• Ability to interface and consult with the customer during site assessments. Ability to recognize and assist with the development of client proposals for retrofits, upgrades or improvements to existing controls systems.
• Ability to represent the company to commercial, industrial and institutional customers.
• Ability to interface and communicate with customers to ensure a high level of customer satisfaction.
• Effectively documents work performed by completing necessary paperwork on each job to include: entering daily time, detailing scope of service progression, and maintaining an electronic database.
• Maintain customer satisfaction for continual company growth.
• Inventories parts, materials and labor per job.
• Willing to participate in company training and self‑study to improve and maintain technical proficiency in program platforms.
• Complies with all company safety policies.
• Other such duties and responsibilities as assigned by the Company from time to time.
• Successful candidate(s) will possess a minimum of five (5) years of controls field experience. Programming capabilities may include, but not be limited to: Niagara platform, Johnson Controls, Trane and Honeywell Building Management Systems.
• Must be able to follow verbal and written instructions.
• Must be able to carry and move equipment and tools weighing up to 40 pounds.
• Must be able to work on lifts and ladders.
• Must possess hand tools.
• Physical Demands: Occasional sitting, frequent stooping, crouching, kneeling, balancing, and climbing. Constant standing, walking, reaching and gripping. Vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to talk and hear. Occasional lifting up to 50 lbs. (maximum solo lift) and constant lifting to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
• Material Handling: Frequent lifting up to 50 lbs. and constant lifting up to 25 lbs., placing this position in the very heavy physical demand classification (PDC).
• Valid driver’s license and acceptable driving record required.
• Must successfully pass a background check & drug test.
• High School Diploma or Equivalent preferred.

Work Environment

Exposure to weather, extreme heat or cold, high noise intensity level, atmospheric conditions, exposure to electrical shock, exposure to toxic or caustic chemicals, wet and/or humid, vibration, proximity to moving mechanical parts, working high exposure places.

Benefits

• MSS Solutions, LLC is an equal opportunity employer and a drug‑free environment.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.