Service Technician – Class B

Lithia & Driveway; Waterford Charter Township (MI); Vor Ort; USD 28.000 - 48.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Medical/Dental/Vision plans

Paid holidays & PTO

Disability insurance

Life insurance

401(k) plan

Employee stock purchase plan

Learning center

Vehicle purchase discounts

Wellness programs

Zusammenfassung

Suburban Ford of Waterford, part of Lithia & Driveway, is seeking a Service Technician - Class B (Drivability Tech). You will diagnose engine drivability issues, perform repairs per standards, road-test vehicles, and maintain tool inventory while keeping a clean, safe workspace.

Requirements include multiple ASE certifications (Master Technician preferred), 3–5 years of automotive experience, and a valid driver's license with a good driving record.

Qualifikationen

• High School diploma or equivalent required; 18+.
• Minimum of 3 ASE certifications (Master Technician preferred).
• Three to five years of automotive technical experience.
• Valid driver's license with acceptable driving record.

Aufgaben

• Perform work outlined on repair orders per Lithia and manufacturer standards.
• Diagnose engine-related malfunctions and perform repairs.
• Road-test vehicles to verify repair quality.
• Record time spent on repairs using company clocking procedures.
• Document work on repair orders and test results.
• Maintain and inventory normal tools; return tools to proper places.
• Use shop supplies efficiently; keep workspace clean and organized.
• Ensure vehicles are clean when returned to customers.
• Complete required training and certifications as needed.
• Communicate with dealership staff to satisfy customer needs.

Kenntnisse

Attention to detail

Excellent communication

Customer pay proficiency

Mechanical aptitude

Documentation

Team collaboration

Ausbildung

High School diploma or equivalent

ASE Master Technician certification

Jobbeschreibung

Dealership:

L0434 Suburban Ford of Waterford

**Service Technician - Class B (**Drivability Tech)

Suburban Ford of Waterford

What You'll Do

• Perform work as outlined on repair order with efficiency and accuracy, in accordance with Lithia and manufacturer standards.

• Diagnose cause of malfunction (Engine).

• Complete all work according to the applicable safety requirements.

• Road-test vehicles to ensure quality of repair work.

• Accurately record time spent on repairs utilizing company time clocking procedures.

• Document work performed on repair order and document test procedures/results.

• Responsible for providing and maintaining an inventory of normal mechanics tools to include screwdrivers, wrenches, socket wrenches, pliers, hammers, chisels and punches, and other tools needed to perform the work for which the technician is trained and not normally inventoried by the service department as "special tools".

• Return special tools to proper place.

• Use shop supplies and materials in a practical and economical manner.

• Maintain an organized and clean workspace, completing a stall cleaning every day.

• Ensure that customer's vehicles are returned to them as clean as they were prior to being serviced.

• Complete all required training.

• Acquire and maintain manufacturer and ASE certifications by completing the necessary and required training.

• Participate in and utilize technical training as assigned by management.

• Review the technical bulletins and other publications as assigned by management.

• Constructively communicate with other dealership personnel as required to satisfy customer needs.

• Report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its personnel, or customers.

What You'll Bring

• Strong attention to detail

• Sense of urgency

• Attention to detail

• Excellent communication

• Competency: Passed manufacturer training and can perform repairs in the following areas with no supervision:

• Lube and Maintenance Services

• Engine Repair

• Suspension/Steering Repair

• Brake Repair

• Electrical/Electrical Systems Repair

• Heating and A/C Repair

• Engine Drivability Diagnosis and Repair (Optional)

• Certification/Training:

• Manufacturer certified in all areas listed above.

• Minimum of 3 ASE certifications (Should be an ASE Master Technician)

• Customer Pay Proficiency Level: Greater than 105% Customer Pay Repairs

• Automotive Technical Knowledge - Three to five years’ experience

• Acceptable driving record and a valid driver's license in your state of residence

We offer best in class industry benefits:

• Competitive pay

• Medical, Dental and Vision Plans

• Paid Holidays & PTO

• Short and Long-Term Disability

• Paid Life Insurance

• 401(k) Retirement Plan

• Employee Stock Purchase Plan

• Lithia Learning Center

• Vehicle Purchase Discounts

• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.