Service Technician - Charlotte, NC

Great Lakes Petroleum Co.; Charlotte (NC); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Paid time off and holidays

Job summary

Great Lakes Petroleum Co. is seeking a Service Technician to deliver professional field service, installation, startup, repairs and maintenance of products for customers. You will be dispatched to sites, install and test equipment, diagnose issues, and ensure safety during operations.

The role requires driving to various locations, on-call responsibilities for contamination and spills, and potential travel. Competitive wages and full benefits are provided based on experience and location.

Qualifications

• Valid driver's license required.
• CDL preferred but not required.
• Ability to meet DOT and FMCSA physical requirements.
• Experience with troubleshooting and repairing technical equipment.

Responsibilities

• Provide service and customer support during field visits or dispatches.
• Manage on-site tank installations, repairs, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Operate vehicle in a safe manner.
• Follow all company field procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.
• On-call required for contamination, marine and spills.
• May travel out of town/state for projects.

Skills

Driver's license

Troubleshooting

Field service

Customer service

Safe driving

Tools

Mobile tools & apps

Job description

Description

Since 1976, Great Lakes Petroleum has been a trusted provider of fuel delivery and fuel management services. We are known for exceptional customer service, reliable operations, and innovative solutions. Fueled by talented employees with a strong commitment to safety, we deliver quality products and services that exceed customer expectations in every market we serve.

The role of the Service Technician is to provide professional service and support for customers by performing field service installation, startup, repairs and maintenance of products as needed.

Primary Duties and Responsibilities:

• Provide service and customer support during field visits or dispatches.
• Manage all onsite tank installations, repairs, maintenance and test tasks.
• Diagnose errors or technical problems and determine proper solutions.
• Operate vehicle in a safe manner.
• Follow all company’s filed procedures and protocols.
• Cooperate with technical team and share information across the organization.
• Comprehend customer requirements and make appropriate recommendations/briefings.
• Build positive relationships with customers.
• On call required for contamination, marine and spills.
• May travel out of town/state for projects.

Requirements

• Must have valid driver's license
• CDL preferred but not required
• Must have clean MVR
• Must be able to meet and maintain DOT and FMCSA physical requirements
• Ability to troubleshoot, test, repair and service technical equipment.
• Ability to drive to various locations for necessary work.
• Familiarity with mobile tools and applications.

Compensation and Benefits:

• Competitive wages based on experience and geographic location.
• Full benefits package including health, dental, vision, and more.
• Paid time off to include vacation time, six paid holidays and sick pay.
• Company paid life insurance and short-term disability.