Fuel Truck Dispatcher - Charlotte, NC

Great Lakes Petroleum Co.; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

Dental insurance

Vision insurance

Paid time off

Six paid holidays

Sick pay

Monthly bonus opportunities

401(k) plans with company match

Life insurance

Short-term disability

Job summary

Great Lakes Petroleum Co. in Charlotte, NC is seeking a dispatcher supervisor to oversee Fuel Truck Drivers, ensuring safe, efficient delivery and strong customer service.

You will manage route coverage, driver attendance, DOT regulation knowledge, and problem resolution while coordinating with drivers to minimize downtime.

Qualifications

• Excellent communication and customer service skills.
• Must be available to take calls on weekends and evenings.
• Must have at least 2-3 years of experience in previous fuel dispatch.

Responsibilities

• Maintains an up-to-date listing of assigned drivers.
• Ensures access to an up-to-date route sheet for each scheduled route.
• Ensures that each scheduled route is appropriately covered by utilizing available relief or substitute drivers.
• Maintains an accurate daily attendance roster of drivers.
• Demonstrates a comprehensive knowledge of DOT regulations.
• Oversee transportation of fuel, inventory levels, daily pricing, market movement, warehousing, deliveries, reloading with minimal downtime and efficient route planning.
• Ensure that drivers clock their time accurately and that any write-in time is accurately reflected in the daily report.
• Coordinate with drivers to resolve any issues, problems, or concerns that arise during delivery.
• Perform a variety of clerical support duties as assigned

Skills

Communication

Customer service

Scheduling/coordination

Job description

Description

Since 1976, Great Lakes Petroleum has been a trusted provider of fuel delivery and fuel management services. We are known for exceptional customer service, reliable operations, and innovative solutions. Driven by talented employees with a strong commitment to safety, we deliver quality products and services that exceed customer expectations in every market we serve.

This position is responsible for overseeing Fuel Truck Drivers to meet customer needs and resolve issues while ensuring the highest level of safety.

Primary Responsibilities

• Maintains an up-to-date listing of assigned drivers
• Ensures access to an up-to-date route sheet for each scheduled route
• Ensures that each scheduled route is appropriately covered by utilizing available relief or substitute drivers
• Maintains an accurate daily attendance roster of drivers
• Demonstrates a comprehensive knowledge of DOT regulations
• Oversee transportation of fuel, inventory levels, daily pricing, market movement, warehousing, deliveries, reloading with minimal downtime and efficient route planning
• Ensure that drivers clock their time accurately and that any write-in time is accurately reflected in the daily report
• Coordinate with drivers to resolve any issues, problems, or concerns that arise during delivery
• Perform a variety of clerical support duties as assigned

Compensation and Benefits

• Competitive salary based on experience and geographic location.
• Full benefits package including health, dental, vision, and more
• Paid time off to include vacation time, six paid holidays and sick pay.
• Monthly bonus opportunities
• 401(k) plans with company match
• Company paid life insurance and short-term disability

Requirements

• Excellent communication and customer service skills
• Must be available to take calls on weekends and evenings
• Must have at least 2-3 years of experience in previous fuel dispatch