Service Technician - Centrifugal

Ingersoll-Rand; Ankeny (IA); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Centrifugal Service Technician to join their dynamic team. This role involves installing, troubleshooting, and maintaining centrifugal compressor systems while providing exceptional customer service. You will be responsible for ensuring equipment operates to specifications and conducting safety assessments in diverse environments. With a strong emphasis on teamwork and technical expertise, this position offers the opportunity to work with cutting-edge technology in a supportive and inclusive culture. If you're ready to take ownership of your career and make a meaningful impact, this is the perfect opportunity for you.

Benefits

Company Vehicle Provided

Company iPhone and iPad Provided

Medical and Prescription drug plans

Dental, vision, life/AD&D insurance

401k plan with a company match

3 weeks of paid vacation

Employee Assistance Program

Tuition Reimbursement

Short- and Long-term disability

Wellness and Chronic disease management programs

Qualifications

• 3-5 years of experience with centrifugal compressors required.
• Advanced customer service skills and conflict management needed.

Responsibilities

• Install, troubleshoot, and maintain centrifugal compressor product lines.
• Document service activities and ensure proper operation of equipment.

Skills

Centrifugal compressor experience

Advanced customer service skills

Conflict management

Technical support

Basic vibration troubleshooting

Education

High school diploma or equivalent

Tools

Precision measuring tools

Personal tools

Job description

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Centrifugal Service Technician
Sign on Bonus: $3,000
Schedule: Monday – Friday 7:30AM – 4:30 PM
Pay: Starts at $25/hr and will go up depending on experience!
Location: Remote in Iowa

About Us
At Ingersoll Rand, we think and act like owners – of our business, our communities, our planet, and our health too. The Ingersoll Rand benefits program provides you with the tools and resources to take accountability for your health so that we can continue to help make life better.

Job Summary
The Centrifugal Service Technician – Compression Technologies and Services serves customers by installing, trouble shooting, repairing, and maintaining our centrifugal compressor product lines including Centac and Turbo Air models, along with additional compressed air system components. You will use precision measuring tools for diagnostic trouble shooting of compressed air equipment. In addition, you need to have knowledge of all operations and parts manuals associated with all equipment.

Responsibilities

• Effectively communicates verbally and in writing with customers and co-workers.
• Provides technical assistance on equipment pre-commissioning and start-ups, installations, and repairs of compressed air systems, including 'hands-on' work to assure equipment operates to customer’s requirements with limited guidance from the Master Technician.
• Conducts safety assessments of a continuously changing working environment.
• Documents service and installation activities by completing work orders for each job, maintenance checklist, and daily time sheets.
• Increases Ingersoll Rand customers' awareness of how Ingersoll Rand products, services, and solutions can benefit their operations.
• Maintains rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
• Explains practices, procedures, and policies to reach agreement with suppliers and others outside of the job area.
• Ensures proper operation of compressed air equipment by completing preventative maintenance requirements and 47-point inspections on a wide variety of compressors, refrigerated dryers, desiccant dryers, and additional compressed air components.

Basic Qualifications

• 3-5 years of Centrifugal compressor experience.
• High school diploma or equivalent required.
• This position requires working in diverse conditions, including exposure to mechanical equipment rooms, extreme weather, and risk of electrical shock.
• Advanced customer service skills including conflict management and opportunity development/consulting.
• Candidates must provide their own tools.
• Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations.
• This position is highly physical and requires regular use of hands, fingers, walking, stooping, and kneeling.

Key Competencies

• Able to read wiring schematics and diagrams for all equipment.
• Serves as technical support for customers and Customer Service Managers.
• Provides assistance and training to Apprentices and Field Service Technicians.
• Works with Service Coordinator on ordering and gathering parts and supplies necessary to complete installations and repairs.
• Advanced network systems installations.
• Basic vibration troubleshooting.
• Basic Air Quality (system compressor/dryer – air treatment).

What We Offer

• Company Vehicle Provided
• Company iPhone and iPad Provided
• Competitive pay
• Medical and Prescription drug plans
• Wellness and Chronic disease management programs
• Dental, vision, life/AD&D insurance
• Short- and Long-term disability
• Health Savings Account
• Flexible Spending Account
• Parental Leave
• Employee Assistance Program
• Discount Program
• Employee Stock Grant
• 401k plan with a company match
• 3 weeks of paid vacation and 11 paid holidays throughout the calendar year
• Voluntary benefits include legal, accident, and critical illness protection.
• Tuition Reimbursement

We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.

At Ingersoll Rand we foster inspired teams. As a powerful and progressive global industrial company, we are looking for talented candidates with a bias for action and an entrepreneurial spirit to join our team. Our employees are empowered to act as owners every day for our customers, our communities, and themselves. We offer a broad range of opportunities to build a successful and rewarding career with an innovative company. Join us at the new and exciting Ingersoll Rand.

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