Service Technician/ Automotive Mechanic

ADP, Inc.; Irondale (AL); On-site; USD 30,000 - 47,000; Full time

Job summary

ADP, Inc. is seeking a skilled Service Technician to perform diagnostics and repairs per dealership and factory standards, diagnose malfunctions, complete repairs, and document all work on the repair order.

Coordinate with parts to obtain components and inform the service advisor of timelines. Qualifications include at least three years of technical experience, a high school diploma or equivalent; ASE certification preferred; ability to lift 20 lbs and work with dealership computer systems.

Qualifications

• Minimum of three years of technical experience.
• Proficient mechanical skills.
• Must be able to lift, push and pull a minimum of 20 lbs.

Responsibilities

• Performs diagnostics and repairs per dealership and factory standards.
• Diagnoses causes of malfunctions and performs repairs.
• Communicates with parts department to obtain needed parts and with service advisor on timelines.
• Documents all work on the repair order.
• Road tests vehicles when required and supervises apprentices as assigned.

Skills

Three years experience

Education

High school diploma or equivalent

Job description

The Service Technician is a skilled-level technician who is able to perform diagnoses and repairs in all areas pertaining to the Certified Technician level, in addition to being specialized in particular areas of repair technician.

ESSENTIAL DUTIES:

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses the cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required or refers to the test technician.
• Participates in manufacturer-sponsored training programs, schools and events.
• Keeps abreast of manufacturer technical bulletins.
• Supervises work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' cars are kept clean. Notify the service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps the shop area neat and clean.
• Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
• Wear proper PPE, such as eye protection, ear protection and slip resistant footwear.
• Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Operates all tools and equipment in a safe manner.
• Reports any safety issues immediately to management.
• Other tasks as assigned.

QUALIFICATIONS:

• Minimum of three years of technical experience required
• High school diploma or the equivalent
• ASE certification preferred
• Proficient mechanical skills
• Must be able to lift, push and pull a minimum of 20 lbs. repeatedly throughout the day
• Must be flexible enough to kneel, bend, and stoop repetitiously to complete vehicle repairs
• Ability to collaborate with the public, sometimes with several customers at a time
• Ability to collaborate with other dealership personnel
• Excellent verbal and written communication skills
• Proficient knowledge of dealership computer systems
• Must have valid in-state driver’s license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
• Must be insurable
• Must be a team player with impeccable honesty and integrity
• Maintain a high level of professional personal appearance and conduct