Service Technician Apprentice, B, A

MDU Resources Group; Idaho Falls (ID); Hybrid; USD 47,000 - 58,000; Full time

Job summary

MDU Resources Group in Idaho Falls, ID is seeking an Apprentice Service Technician to service, adjust and inspect natural gas appliances, install and maintain meter sets, and respond to customer calls and emergencies. This full-time role requires HVAC certification, a strong customer service focus, and a valid driver’s license.

Wages shown: Apprentice $34.07/hr, Technician B $39.25/hr, Technician A $41.95/hr. On-site travel within the service area is expected.

Qualifications

• HVAC vocational certification required.
• Strong customer service focus and willingness to perform diverse gas distribution tasks.
• Valid driver’s license and clean driving record.
• Willingness to work shifts and respond to gas-related emergencies.

Responsibilities

• Service, adjust and inspect natural gas appliances and equipment for safe operation.
• Provide gas service including handling of service calls, gas leak investigations, turn-ons/offs, piping and meter changes.
• Respond to customer calls and emergencies.
• Learn and comply with gas codes.
• Perform underground locates as required.
• Performs other tasks and projects as assigned.

Skills

HVAC vocational certification

Customer service

Attention to detail

Valid driver’s license

Emergency response readiness

Education

HVAC vocational certification program

Job description

Job Category: Skilled Trades, Technicians & Operators

Requisition Number: SERVI003927

• Posted : August 25, 2026
• Full-Time

Locations

Showing 1 location

Idaho Falls, ID 83401, USA

Description

Responsible for placing safety as #1 priority in day-to-day work routine for self and others. Service, adjust and inspect gas appliances and equipment for safe operation. Install and maintain meter sets; respond to customer calls and emergencies. Assist in meter reading, line locations and collection of delinquent bills. May investigate high bill complaints, assist customers in the proper, efficient and economical utilization of gas service.

MINIMUM QUALIFICATIONS

• Must possess a working knowledge of heating and ventilation systems at a level normally acquired through completion of a post-secondary HVAC vocational certification program.
• Must have a strong customer service focus and be willing to perform diverse responsibilities in gas distribution.
• Must have a valid driver's license and safe driving record.
• Must learn and comply with all national, state and city codes pertaining to natural gas service work.
• Must be able to work other shifts as scheduled (callout, standby, etc.) and respond to and assist with gas-related emergencies.
• Requires a deal of attention to detail and ability to prioritize work and complete accurately with limited supervision.

OTHER REQUIREMENTS

• Must take all measures necessary to protect networks, devices, programs and data from cyber-attack, damage or unauthorized access.
• Must be legally authorized to work in the United States, no sponsorships considered.
• Subject to pre-employment drug testing and background checks.

This position requires you to live within the boundaries of the emergency standby coverage area.

JOB RESPONSIBILITIES

• Perform duties required to service, adjust and inspect natural gas appliances and equipment for safe operation.
• Provide gas service, including handling of service calls, gas leak investigations, customer turn-ons and turn-offs, gas piping, meter installation and change outs within applicable guidelines.
• Respond to customer calls and emergencies.
• Learn and comply with all national, state and city gas codes pertaining to service work.
• Perform locates on the underground piping system to meet the requirements set forth.
• Performs other tasks and special projects as assigned.

Apprentice Service Technician Wage $34.07 per hour

Service Technician B Wage: $39.25 per hour

Service Technician A Wage: $41.95 per hour

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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